CX In The Wild
The podcast goes where the work is happening. Dennis talks to the people crafting the best customer experiences and tackling important industry challenges. On location, across sectors, across the world. What they figured out, what it cost them, celebrate their success, and learn what they would do differently.
CX In The Wild
Dubai's Blueprint for CX Excellence: A Global Perspective
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Dubai is rewriting the rules of customer experience. Join us as we uncover the bold vision driving this groundbreaking city, an ambitious, human-centric masterpiece with a 600-year strategy at its core.
Jad Hindy shares powerful insights into how Dubai’s unique culture of ambition, experimentation, and empowerment transforms CX's future. From seamless personalization to innovation born from courage, we explore how this global hub sets the standard for excellence.
This episode isn’t just about a city, it’s a masterclass in how CX can redefine economies, communities, and human connections on a global scale.
Jad Hindy on LinkedIn: linkedin.com/in/jadhindy
Learn more about Jad's work at their website: https://linktr.ee/expocitydubai
Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi
