The Startup Diaries
We focus on our journey of learning how to code during COVID to developing a software platform consisting of a CRM and marketing.
We have fun sharing our story while sharing insights into opportunities to overcome obstacles facing small business owners.
Episodes
8 episodes
The Birth of Blazing Nerd - Our First Gamify Venture
Rick and Luke are live in MN where they talk about some exciting new happenings at RL-Consulting. Hear about their venture into game development and how they quickly took an idea around developing a fun way for brewery patrons to i...
A Special Guest, John Krach who is a local legend in the restaurant business as a chef and owner. Sadly, Johnathan passed away shortly after this recording.
Luke and Rick were honored to interview Johnathan Krach prior to his passing. Please listen to Johnathan share some wisdom, insight into his passion for the business and his laughter. Johnathan was a long time friend and mentor to ...
Adding Value Through Innovation Without Adding Cost
In this episode Rick and Luke discuss new ideas for providing value to their customers without impacting their bottom line. Rick shares how he's utilizing tools to get back in the coding for RL and Luke shares updates he's made to the CRM...
Suggestion Is Not Strategy
In this episode we discuss how sometimes suggestions and feedback don't always have to be a part of your strategy.We also learn how awful Luke is at movie references.
Expanding Your Resources To Grow Your Business
In this episode, Rick and Luke talk about how they collaborated with different companies to expand their distribution and their skill set pool.Exciting times for RL-Consulting LLC!
Making The Customer Experience Be Your Business Model
In this episode, we talk about our shift from being solely a tech company to a marketing organization. You will hear about how we stood behind our commitment to listen to what our customers really need from our software services a...
The Journey Continues
Hear how we decided to use an outside developer and the instant regret. We went from disappointment to reenergized and making incredible updates to our program!
Be or find a center of influence for success
This episode covers how we embraced citizen development from a management view and an employee view to successfully deliver a major project. We also discuss how embracing this mentality led to us launching our own company.