Patient Journey Pioneers
Healthcare is at a crossroads. Health systems are walking the path, but are they in the right direction? Welcome to Patient Journey Pioneers: Roadmaps from the Top Digital Leaders in Healthcare. Soak up insights from leading executives as they dish on emerging technologies, digital transformation and the innovative strategies that are pushing the patient journey to new heights.
Episodes
34 episodes
Episode #34: Countdown to ViVE 2025: What Every Attendee Should Know
In this episode of Patient Journey Pioneers, get an exclusive inside look at ViVE 2025, the most anticipated event in healthcare and digital health innovation. We're joined by three remarkable leaders—Nancy, Amanda, and Jodi from HLTH—who share...
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Season 1
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Episode 34
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22:37
Episode #33: How Elion is Simplifying Vendor Selection for Healthcare Systems
In this episode of Patient Journey Pioneers, Bobby Guelich, CEO and Co-Founder of Elion, shares his journey in pioneering healthcare technology. Bobby explains how Elion serves as an intelligence platform for...
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Season 1
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Episode 33
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20:04
Episode #32: How St. Luke's Health System Elevates Patient Care with Strategic Digital Innovation
In this episode of Patient Journey Pioneers, we sit down with Reid Stephan, VP and Chief Information Officer at St. Luke's Health System. Reid shares his inspiring journey from cybersecurity at HP to leading digital transformation in healthcare...
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Season 2
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Episode 32
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42:49
Episode #31: Countdown to HLTH 2024: Sneak Peek from the Event Team
In this episode of "Patient Journey Pioneers," host Liat Kozuch is joined by Troy Goodwin, HLTH's Sales Director, and Jody Tropeano, HLTH's Head of Content, to discuss the upcoming HLTH conference in Las Vegas from October 20th to 23rd. Troy an...
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Season 2
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Episode 32
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26:58
Episode #30: Diagnosed: Enhancing the Patient Journey with Empathy, Personalization and Technology
In this episode of Patient Journey Pioneers, we engage in an enlightening discussion with Cris Ross, CIO of Mayo Clinic, and Ed Marx, CEO of Marx Advisory, about their newly authored book "Diagnosed" and its companion white paper on improving t...
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Season 2
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Episode 30
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25:34
Episode #29: Mastering Healthcare IT: Sarah Richardson's Blueprint for CIO Success
In this episode of Patient Journey Pioneers, we welcome Sarah Richardson, President of the 229 Executive Development Community. Sarah shares her extensive journey in healthcare IT, her experiences in various leadership roles, and her passion fo...
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Season 2
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Episode 29
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34:35
Episode #28: Navigating the Digital Frontier with MUSC's Chief Digital Transformation Officer
We interviewed her on the busy show floor at ViVE 2023, then she hopped on the podcast to reflect on what she's seen then vs. what's happening now. With ViVE 2024 around the corner, this episode of "Patient Journey Pioneers" with MUSC's Chief D...
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Season 1
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Episode 28
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12:17
Episode #27: Digital Leadership in Healthcare: Navigating Complexity & Igniting Transformation
In this episode of "Patient Journey Pioneers," we dive into the world of healthcare incentives and funding, especially for organizations facing financial constraints. Buddy takes us on his remarkable journey, starting as an undergraduate engine...
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Season 1
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Episode 27
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37:54
Episode #26: How Baptist Health Transforms Healthcare with AI Assistants: Best Practices for Implementation
Join us for this dynamic conversation with Baptist Health’s Danielle Rodriguez, Senior Director of Customer Excellence, and Julian Ammons, Director of IT Digital Cloud Development Operations. Discover how Baptist Health is leading the charge in...
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Season 1
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Episode 26
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23:15
Episode #25: Sneak Peek to HCIC 2023: Navigating Healthcare's Digital Landscape
In this special episode, we host Mike Schneider, a principal and senior executive at Greystone Net, for a captivating discussion on the upcoming Healthcare Internet Conference (HCIC). Mike delves into the history, importance, and future trends ...
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Season 1
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Episode 25
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20:52
Episode #24: HLTH Unpacked: Inside the 2023 Conference with the Masterminds Behind the Scenes
Ever wondered about the story behind Petunia, the unicorn gracing HLTH's promotional content? Dive into this episode of Patient Journey Pioneers to meet some of the masterminds of this industry event — HLTH's Head of Content, Amanda Cic...
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Season 1
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Episode 24
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24:56
Episode #23: How Liberty Hospital Puts Patients First Through Technology and Training
In this episode, we bring you an insightful conversation with Gretchen Britt, Vice President Information Technology at Liberty Hospital. Join us as we delve into Liberty Hospital’s unwavering commitment to patient-centered care. Gretchen shares...
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Season 1
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Episode 23
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23:43
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Episode #22: How CHLA Innovates Pediatric Healthcare: KidsX and Digital Health Lab
In this thought-provoking episode, we sit down with Omkar Kulkarni, Vice President, Chief Transformation Officer, and Chief Digital Officer at CHLA. We delve into the challenges faced in pediatric healthcare innovation and how to address them e...
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Season 1
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Episode 22
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31:11
Episode #21: How Numan is Empowering Patients Through Digital Coaching and Accessibility
In this episode, we sit down with Professor Sam Shah, a renowned expert in digital health. Sam discusses the pressing issue of access to healthcare and the need for digital solutions to em...
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Season 1
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Episode 21
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29:01
Episode #20: How Community Health Network Implements (and Measures) Digital Transformation
Patrick McGill, EVP and Chief Transformation Officer at Community Health Network lets us in on his approach to successfully implementing digital transformation processes within a healthcare organization. We discuss the challenges and responsibi...
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Season 1
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Episode 20
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21:50
Episode #19: Find a Physician & Beyond: Guiding the Digital Patient Journey
In this episode, prepare to be pioneered by Graham Gardner, CEO of Kyruus, the leader in provider search and scheduling solutions for healthcare organizations. Kyruus' powerful provider ...
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Season 1
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Episode 19
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24:38
Episode #18: The Amazonization of Healthcare: A Marketplace Approach
Suja's vast experience spans across multiple disciplines including retail, healthcare, supply chain, tech, and so much more.On this episode of Patient Journey Pioneers, we hear Suja's description of what the ideal digital patient experi...
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Season 1
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Episode 18
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20:31
Episode #17: Pre-ViVE Mini Series: Providence's CDO on: Building a Digital Healthcare Flywheel
In this third and final episode of our Pre-ViVE Mini Series, you'll hear from Sara Vaezy, Chief Strategy and Digital Officer at Providence. She discusses her upcoming session at ViVE, and the basics to building a digital healthcare flywheel. We...
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Season 1
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Episode 17
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17:37
Episode #16: Pre-ViVE Mini Series: Five Things You Can't Miss at ViVE
In this second episode of the Pre-ViVE Palooza mini series, ViVE"s Head of Growth and Head of Content let us in on the inside scoop of what's on the agenda for this year's ViVE Event. Hear about the main...
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Season 1
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Episode 16
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14:16
Episode #15: Pre-ViVE Mini Series: Remodeling the Focus of IT: Value Makers, vs. Ticket Takers
In this first episode of the Pre-ViVE Palooza mini series, starting us off is Michael Archuleta, Chief Information Officer at Mt. San Rafael Hospitals and Clinics. Hear about his upcoming session at ViVE: Building the Digital Transformation Pla...
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Season 1
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Episode 15
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15:10
Episode #14: McKinsey's Laura Semlies' Philosophy on Transparency in the Patient Experience
Prepare to reimagine the patient experience in this episode with Laura Semlies, Partner at McKinsey and Company. Laura lets us in on her ideal world, where friction is removed with self-service, and transparency is of top priority.As a ...
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Season 1
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Episode 14
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36:56
Episode #13: How MSU Leverages Innovation and Tech to (actually) Improve Population Health Outcomes
As a former clinician, Roger always wondered if there are other ways to do things in healthcare. Moving towards the admin side allowed him to take a broader look at how health is determined. Tune in to hear how MSU is leveraging digital tools f...
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Season 1
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Episode 13
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34:01
Episode #12: How Teladoc Health Connects the Digital Dots for a Next-Gen Care Model
Claus Torp Jensen, Teladoc Health's Chief Innovation Officer, lets us in on the importance of designing a better patient experience within the system's constraints. Jensen walks us through Te...
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Season 1
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Episode 12
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34:14
Episode #11: How LifeBridge Health Bridges the Gaps of Digital Literacy
Tressa Springmann, Senior Vice President and Chief Information and Digital Officer at LifeBridge Health, lets us in on her daily mission to meet patients where they are, while taking into consider...
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Season 1
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Episode 11
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34:15
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