Patient Journey Pioneers
Patient Journey Pioneers
Episode #12: How Teladoc Health Connects the Digital Dots for a Next-Gen Care Model
Claus Torp Jensen, Teladoc Health's Chief Innovation Officer, lets us in on the importance of designing a better patient experience within the system's constraints.
Jensen walks us through Teladoc Health's method for creating longitudinal patient records to realistically connect the dots and remove friction from the patient-physician relationship.
Claus is on a mission to make healthcare ambient ten years from today and, until then, to design a healthcare model that surrounds and supports patients in a ubiquitous, non-intrusive manner.
About Claus:
Claus Trop Jensen is the Chief Innovation Officer of Teladoc Health. Jensen oversees Teladoc's technology, IT, product design and management, product engineering, data science, analytics, and clinical program design. Additionally, Claus is developing a novel category of healthcare innovation. Through this category, consumers will be able to choose healthcare resources and interact with them when, where, and how they desire. He works closely with leaders across Teladoc Health to design, create and optimize solutions that benefit patients, clinicians, and administrators.
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