Patient Journey Pioneers
Patient Journey Pioneers
Episode #13: How MSU Leverages Innovation and Tech to (actually) Improve Population Health Outcomes
As a former clinician, Roger always wondered if there are other ways to do things in healthcare. Moving towards the admin side allowed him to take a broader look at how health is determined. Tune in to hear how MSU is leveraging digital tools for mutual accountability, communication, trust, and transparency, inevitably skyrocketing their NPS scores to national top quartile. Jansen suggests to “have your clinicians be part of the vision creation, versus the recipients of the vision that was created.”
About Roger:
Roger E. Jansen, PhD, serves as the Chief Innovation and Digital Health Officer for MSU Health Care Inc. In this role, Roger is responsible for all new business model development, mergers and partnerships and digital health solution selection and deployment. Prior to this role, Roger was the Chief Strategy Officer for Spectrum Health System and the President of Spectrum Health Ventures, LLC, the transformational growth engine within Spectrum Health.
Show notes:
