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The Amazon Strategist Show
The Amazon Strategist Show is a podcast that examines strategies for success as a seller on Amazon. Hosted by John Cavendish, an experienced Amazon seller, and agency owner, the show covers the ins and outs of building a successful Amazon business examined from multiple angles by our expert guests. Unlike other podcasts that focus on tips and hacks, The Amazon Strategist Show provides real strategies for real sellers looking to grow sustainable businesses on Amazon. Whether you're just starting out or have been selling for years, this show has something valuable to offer you. So if you're ready to take your business to the next level, then sit back, relax, and join us as we explore the world of Amazon!
The Amazon Strategist Show
Why Most Businesses Are Using AI Completely Wrong
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Most businesses are still using AI like a chatbot.
Juan Montero says that’s the biggest mistake founders are making in 2026.
In this episode, John Cavendish sits down with Juan Montero, CEO of Flowgrama, to break down how AI automation is actually being used inside real businesses to reduce manual work, automate customer support, cut operational chaos, and scale without adding headcount.
If you’re only using ChatGPT to write emails, this episode will completely change how you think about AI.
What you’ll learn in this episode
• How founders are using AI to automate operations
• Why most businesses implement AI incorrectly
• How AI customer support systems actually work
• The difference between ChatGPT usage vs real AI automation
• Why AI can now replicate your brand voice naturally
• How businesses are reducing support workload with AI agents
• The best AI tools for operations, content, and development in 2026
• Zapier vs custom AI systems: which one should you use?
• How founders can scale without hiring more employees
Key Takeaways
- AI is moving beyond chatbots into full operational systems
- Customer support is one of the biggest automation opportunities
- Modern AI tools can now sound human and match brand tone
- Businesses that adopt AI workflows early gain massive leverage
Guest: Juan Montero
CEO & Founder of Flowgrama
AI Automation Engineer helping businesses scale smarter
Connect with Juan and Flowgrama
Youtube: https://www.youtube.com/@flowgrama
Connect with John Cavendish
Facebook: https://www.facebook.com/jgcuk
Instagram: https://www.instagram.com/thejohncavendish
LinkedIn: https://hk.linkedin.com/in/thejohncavendish
Know More About Seller Candy
Website: https://www.sellercandy.com
Facebook Page: https://www.facebook.com/SellerCandyPro
Instagram: https://www.instagram.com/sellercandyamz
LinkedIn: https://www.linkedin.com/company/sellercandy/
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Never Talk to Seller Support Again.
Seller Candy is the expert operations arm of your Amazon business. We provide outcome-driven support for time-consuming and challenging Seller Central issues so you Never Have to Talk to Seller Support Again! With Agency-Level security practices and an experienced team who’s been through the thick of it, we give sellers bandwidth on demand without the hassle of hiring, training, or managing.
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