Medical Money Matters with Jill Arena
Episodes
189 episodes
Episode 189: Your Staffing Problem Isn't a Staffing Problem—It's a Systems Problem
Have you ever looked around your practice and wondered why good people keep leaving? Maybe you've blamed the job market, younger generations, higher salaries across town, or the simple fact that healthcare has become harder than ever. While all...
Episode 188: Behavioral Health Belongs Here: Integrating It into Your Practice with Ed Speedling
Behavioral health is no longer a "nice to have"—it's an essential part of delivering high-quality, patient-centered care.In this episode of Medical Money Matters, Jill Arena welcomes healthcare executive and behavioral health ex...
Episode 187: The Blame Game and Why a Culture of Accountability is the Antidote
What if the biggest threat to your medical practice isn't declining reimbursement, staffing shortages, rising expenses, or even physician burnout?What if it's the culture you've unintentionally created?That may sound dramatic, but...
Episode 186: Your Revenue Cycle Is Talking — Are You Listening?
If I walked into your organization today and asked you one simple question — “What is your revenue cycle trying to tell you?” — would you know the answer?Not your collections rate. Not your days in A/R. Not your monthly deposits. I mean ...
Episode 185: Busy, Burned Out, and Barely Profitable? Here’s What High-Performing Groups Do Differently - Part 2
Last week, we talked about some of the biggest differences between struggling medical groups and high-performing organizations. We discussed long-term thinking, strategic staffing, operational intelligence, investment philosophy, and diversifie...
Episode 184: Busy, Burned Out, and Barely Profitable? What Top Groups Do Differently - Part 1
Why do some medical groups thrive while others constantly struggle — even in the same market?Have you ever looked at two practices in the same city, with similar physicians, similar patient populations, and similar payer contracts… and w...
Episode 183: The Million Dollar Problem No One’s Talking About: Physician Undercoding
What if your organization’s biggest revenue problem has nothing to do with payer contracts?Think about that for a moment.Because in healthcare, we spend enormous amounts of time obsessing over payer negotiations, denials, collecti...
Episode 182: How to Harness Data Abundance with AI: A Conversation with Saurabh Gupta, MD
In this episode, I sit down with Saurabh Gupta, MD — physician, healthcare technology executive, and Founder & CEO of CorMetrix — for a timely conversation about the explosion of healthcare data and how artificial intelligence can help phys...
Episode 181: The Power of Private Practice: Why Independence, Community, and Connection Still Matter
Today I want to talk about something that is deeply important to me, and I suspect deeply important to many of you listening today — the future of independent private practice, and why community matters now more than ever.This past weeke...
Episode 180: Drowning in Reports, But Still Guessing? How to Turn Practice Data Into Real Decisions
Today we’re talking about something that is hiding in plain sight in almost every practice I work with—and that is your data. Because here’s the truth: most practices are sitting on a goldmine of data inside their EMR and practice mana...
Episode 179: Stop Wasting Conferences: How to Get Real Value from Every Event
It’s conference season—and calendars are filling up fast. Flights are getting booked, hotels are getting reserved, registration fees are getting approved, and calendars are getting blocked off for a few days away from the practice. And if you’r...
Episode 178: If You Didn’t Say It, It Didn’t Happen: The Hidden Risk of Ambient Scribes
Ambient scribes are one of the most exciting developments we’ve seen in clinical workflows in years. They promise less typing, less burnout, and more meaningful connection with patients. And for many physicians, that alone feels lik...
Episode 177: Did You Really Get Paid? Reconciliation in Practice Finance: A Conversation with Sasha King of Anatomy
How do you know if you really got paid? Reconciliation between bank deposits, practice management system payment posting and accounting system totals is one of the most persistent—and often overlooked—challenges in healthcare operations. And it...
Episode 176: Social Media: Friend or Foe for Your Practice?
Today we’re talking about something that tends to bring up a mix of reactions for physicians and practice leaders, and that is social media.For some of you, this feels like something you know you should be doing more with, but it keeps g...
Episode 175: The Hidden Cost of “Cheap” Revenue Cycle Management
Today we’re going to talk about something that seems really practical on the surface… but has massive implications for your income, your stress level, and the long-term health of your practice.And that is this:Why going cheap on y...
Episode 174: Playing With Data: A Conversation With Nate Moore
Physicians and administrators are drowning in a sea of data, with no real information or business intelligence to work with. EMR's and practice management systems have dashboards galore, but how useful is the information really? Join me for a f...
Episode 173: When a Good Office Manager Isn’t Enough Anymore: A Common Growing Pain in Medical Practices
There are few moments in a growing medical practice that feel more uncomfortable than this one.You look around and realize that something isn’t working the way it used to. Day-to-day operations feel harder. Decisions seem slower. Issues ...
Episode 172: Growth or Chaos: The Early Warning Signs Success Is Creating Friction Inside Your Practice
There’s a moment that many successful medical practices reach where something feels… off.Volume is up. The practice is growing. On paper, things look good—sometimes even great. And yet, the day-to-day experience feels harder than it used...
Episode 171: Cash Flow Tells the Truth: What Your Financials Are Saying About Your Next 12 Months
There are practices that look profitable on paper and still feel constantly on edge.Payroll clears, but just barely. Distributions feel risky. Hiring decisions get delayed. Big expenses create anxiety instead of confidence. And despite d...
Episode 170: From Busy to Sustainable: The Numbers That Reveal Whether Your Practice Is Actually Healthy
“Busy” is one of the most dangerous words in medicine.It sounds positive. Reassuring, even. When a practice is busy, it feels productive. Schedules are full. Phones are ringing. The waiting room is packed. From the outside—and often from...
Episode 169: The Hidden Levers of Profitability: 5 Operational Signals Most Practices Miss
If you talk to most physicians about their practices, you’ll hear a familiar refrain. “We’re busy.” “Our schedules are full.” “We’re seeing more patients than ever.” And yet, in the very next breath, many of those same practices will say someth...
Episode 168: Buying Back Your Autonomy: When—and How—to Leave the Hospital System or Large Group
There was a time when hospital or large group employment felt like the safe choice. Predictable income. Built-in infrastructure. Someone else worrying about staffing, compliance, billing, and contracts. For many physicians, it felt like a reaso...
Episode 167: The Seven Metrics That Predict Your Practice’s Future
Today we’re diving into a topic that separates thriving practices from those that drift — the key metrics that don’t just describe your practice, but actually predict its future.If you’ve ever felt like your practi...
Episode 166: Forget Resolutions—Step Boldly Into the New Year with a Private Practice Survival Guide
The calendar flipped, and now every private practice has a choice—coast into the new year, or step boldly into it with a plan.2026 is already shaping up to be a big year for healthcare. From financial tightening and operational pivots to...
Episode 165: From Hidden Rates to Contract Intelligence: The Data Transparency Era
Negotiated payer rates are public… sort of.For decades, some of the most important numbers in healthcare lived behind locked doors. The actual negotiated rates between payers and providers—the numbers that determine whether a practice th...