Medical Money Matters with Jill Arena
Who is this podcast for? It's for you if you: Lay awake at night wondering if your medical practice is doing well financially, or if you are concerned about your insurance contracts or your reimbursement, or if you worry about being embezzled. Do you want a big piece of new equipment, but are not sure it's a wise purchase, or do you shudder every time a financial question comes up? Join Jill Arena, CEO of Health e Practices and other healthcare industry experts as they demystify the business of outpatient medicine in this weekly podcast.
Episodes
132 episodes
Episode 132: Beyond the White Coat: Why Your Brand Is a Strategic Asset
Today’s episode is about something that’s often misunderstood in medical groups—but is more critical than ever: your brand.Branding isn’t just for Madison Avenue. It’s not just for Nike, Apple, or national hospital chains. In toda...
•
Season 3
•
Episode 132
•
13:21
Episode 131: Reimagine. Redesign. Reignite. A Conversation with Adrienne Palmer Lloyd on Leading Healthcare Change
Today’s guest is Adrienne Lloyd, MHA, FACHE—founder and CEO of Optimize Healthcare, where she helps medical organizations build empowered teams and sustainable operations without burnout. With over 20 years of experience, including executive le...
•
Season 3
•
Episode 131
•
32:05
Episode 130: Innovate or Die: How Beginly, Neon, and Rivet Are Rewriting the Rules of Healthcare Ops
Today we’re going to talk about something that’s become more than just a buzzword—it’s become a mandate.Innovate or die.That might sound dramatic, but in healthcare, it’s reality. With rapidly shrinking margins, increasin...
•
Season 3
•
Episode 130
•
14:11
Episode 129: Swipe Right for Your Next Physician: Matchmaking Medicine to Solve Your Recruitment Problems: A Conversation with Kristi Olsen of Beginly Health
In this episode, I am joined by Kristi Olsen, Founder & Chief Strategy Officer at Beginly Health, an innovative new digital platform for physician recruitment. Kristi has a wealth of knowledge in the physician recruitment space, having succ...
•
Season 3
•
Episode 129
•
35:03
Episode 128: Denial Detox: The Top 5 Denial Reasons and How Fixing Them Will Add Thousands to Your Bottom Line
Today we’re getting serious about something that silently chips away at your revenue, frustrates your staff, and leaves your bottom line looking weaker than it should be: claim denials.Because here’s the truth: the average practice loses...
•
Season 3
•
Episode 128
•
18:24
Episode 127: The 60% You’re Missing: How to Maximize Your EMR’s Untapped Potential
Today’s topic hits home for just about every medical practice out there: EMRs. They’re the systems we love to hate—and sometimes just outright hate. But here’s the thing: many practices are sitting on a goldmine and don’t even realize it. Inste...
•
Season 3
•
Episode 127
•
14:39
Episode 126: Read the Room, Lead the Team: Executive Presence in Healthcare Leadership, a Conversation with Nandita Gupta, MD, MBA, FACC
Dr. Nandita Gupta is a physician executive and a Chief Medical Officer at Peace Health, a faith-based not-for-profit health center serving Oregon, Washington & Alaska. She is a practicing cardiologist and advocate for leadership development...
•
Season 3
•
Episode 126
•
33:57
Episode 125: When Groups Merge But Their Cultures Don't
Welcome back to the podcast where we dig into the business realities of medical practice—from strategy to staffing to leadership and beyond. If you’re part of a medical group that’s ever been through a merger—or even just considered on...
•
Season 3
•
Episode 125
•
14:26
Episode 124: Egos, EQ, and Influence: The Hidden Rules of Medical Leadership
Today we’re diving into a topic that’s often whispered about—but rarely addressed head-on. In every medical group, there’s a silent script running behind the scenes. One that influences decisions, leadership roles, and even day-to-day operation...
•
Season 3
•
Episode 124
•
14:25
Episode 123: Mastering the Metrics – Which KPIs Should You REALLY Track?
You get what you measure. That’s the truth—whether we’re talking about healthcare, business, or even personal habits. In medical group management, this couldn’t be more important. The KPIs you choose to track will inevitably shape your decision...
•
Season 3
•
Episode 123
•
15:01
Episode 122: Investing in People: The Power of Training in Physician Practice Management, a Conversation with David Womack, CEO of PMI
Join me for this engaging conversation with David Womack, President and CEO at the Practice Management Institute, where he has been leading their operations for 34 years. David is an expert in the field of training within the healthcare space, ...
•
Season 3
•
Episode 122
•
35:34
Episode 121: The Private Practice Playbook – Financial Moves to Stay Independent
Welcome to this episode, where we’re diving deep into a topic that could make or break the future of your private practice: financial strategy. If you’re a physician, practice manager, or administrator trying to navigate shrinking reimbursement...
•
Season 3
•
Episode 121
•
13:01
Episode 120: Banking on Success: Why Physicians Need a Financial Partner, Not Just a Lender
I am joined for this episode by Eric Gonzales, Senior Vice President and Healthcare Market Director for Umpqua Bank. We talk about how a banker can (and should) be one of the trusted advisors that physicians call upon when planning for new thin...
•
Season 3
•
Episode 120
•
31:55
Episode 119: The Revenue Rollercoaster: How to Stabilize Cash Flow in Uncertain Times
Today, we’re tackling one of the biggest stressors in medical practice ownership—cash flow instability.If you’ve ever found yourself wondering why your revenue fluctuates so much, why some months feel like you’re drowning in expenses whi...
•
Season 3
•
Episode 119
•
13:05
Episode 118: Internal Controls Made Easy: Two Things You Can Do Today to Thwart Would-Be Embezzlers
Welcome to today’s episode, where we’re going to talk about something that isn’t fun to think about but is absolutely essential if you own or manage a medical practice: internal controls to prevent embezzlement. Now, before y...
•
Season 3
•
Episode 118
•
13:04
Episode 117: Doing the Compliance Cha Cha - A Conversation with Compliance Guru Jodi Faustlin
Join me for an informative conversation with Compliance Guru, Jodi Faustlin. She has spent many years running medical groups, and realized that compliance was one of the biggest opportunities for improvement and action. So, she has decided to d...
•
Season 3
•
Episode 117
•
36:07
Episode 116: Addressing the Trust Deficit in Healthcare – The Hidden Costs and the Path to a Reliable, Trustworthy Culture
Today, we’re talking about something that affects every medical practice, yet often goes unaddressed: trust—or more specifically, the trust deficit between patients and their healthcare providers.Trust is the foundation of healt...
•
Season 3
•
Episode 116
•
12:36
Episode 115: Efficient or Exhausted? Optimizing Staff Workflows Without Burnout
If you’re feeling like your team is running on fumes, drowning in inefficiencies, and barely keeping up with the daily demands of patient care, you’re not alone. The challenge of balancing efficiency with staff well-being is real. <...
•
Season 3
•
Episode 115
•
13:22
Episode 114: The Art of Patient Retention: Building Loyalty in a Competitive Market
Welcome to this episode of the Medical Money Matters podcast. I’m so glad you’re here, because today we’re diving into a topic that impacts every medical practice—whether you’re a solo provider or part of a large group. Patient retention. If yo...
•
Season 3
•
Episode 114
•
13:51
Episode 113: The Digital Front Door: Optimizing Online Presence for Patient Growth
Today, we're diving into a topic that’s transforming the way healthcare practices grow and thrive: the digital front door. In a world where convenience and technology reign supreme, staying ahead of the curve isn’t just about embracing change; ...
•
Season 3
•
Episode 113
•
11:50
Episode 112: From Frustration to Fulfillment: Building Your Practice’s Dream Team
Today, we’re going to tackle an issue that’s been a thorn in the side of so many practice owners and administrators: hiring, and not only hiring, but hiring your dream team!Let me guess—you’ve said it before, maybe even this week: “It’s ...
•
Season 3
•
Episode 112
•
14:37
Episode 111: Compensation Clarity: Designing Physician Pay Models That Work
Compensation isn’t just about money—it’s about value, recognition, and culture. It’s no wonder it’s one of the most emotionally charged topics in any medical group. Today’s topic is one that often stirs strong emotions: physician compensation. ...
•
Season 3
•
Episode 111
•
13:38
Episode 110: Future-Proofing Your Workforce: The Offshoring and Automation Playbook
Today, we’re exploring a topic that’s top-of-mind for many practice leaders: workforce optimization. Specifically, how can strategies like offshoring, artificial intelligence, and robotic process automation help you future-proof your workforce ...
•
Season 3
•
Episode 110
•
13:57
Episode 109: The Future of Medical Practice: Navigating the Shift to Value-Based Care
Today, we’re diving into one of the most transformative changes in healthcare: the shift to value-based care. It’s not just a buzzword—it’s a movement that’s reshaping how medical practices operate, get reimbursed, and deliver care.
•
Season 3
•
Episode 109
•
13:24
Episode 108: The Financial Prescription: Smart Strategies for Budgeting in Medical Practices
Today, we’re talking about a discipline that every practice needs but too few truly master—budgeting. Think of your budget as the GPS of your practice’s finances. Without it, you’re driving blind, hoping to reach your destination but constantly...
•
Season 3
•
Episode 108
•
11:07