Medical Money Matters with Jill Arena
Who is this podcast for? It's for you if you: Lay awake at night wondering if your medical practice is doing well financially, or if you are concerned about your insurance contracts or your reimbursement, or if you worry about being embezzled. Do you want a big piece of new equipment, but are not sure it's a wise purchase, or do you shudder every time a financial question comes up? Join Jill Arena, CEO of Health e Practices and other healthcare industry experts as they demystify the business of outpatient medicine in this weekly podcast.
Episodes
174 episodes
Playing With Data: A Conversation With Nate Moore
Physicians and administrators are drowning in a sea of data, with no real information or business intelligence to work with. EMR's and practice management systems have dashboards galore, but how useful is the information really? Join me for a f...
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Season 4
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Episode 174
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31:14
Episode 173: When a Good Office Manager Isn’t Enough Anymore: A Common Growing Pain in Medical Practices
There are few moments in a growing medical practice that feel more uncomfortable than this one.You look around and realize that something isn’t working the way it used to. Day-to-day operations feel harder. Decisions seem slower. Issues ...
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Season 4
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Episode 173
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13:22
Episode 172: Growth or Chaos: The Early Warning Signs Success Is Creating Friction Inside Your Practice
There’s a moment that many successful medical practices reach where something feels… off.Volume is up. The practice is growing. On paper, things look good—sometimes even great. And yet, the day-to-day experience feels harder than it used...
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Season 4
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Episode 172
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12:50
Episode 171: Cash Flow Tells the Truth: What Your Financials Are Saying About Your Next 12 Months
There are practices that look profitable on paper and still feel constantly on edge.Payroll clears, but just barely. Distributions feel risky. Hiring decisions get delayed. Big expenses create anxiety instead of confidence. And despite d...
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Season 4
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Episode 171
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12:29
Episode 170: From Busy to Sustainable: The Numbers That Reveal Whether Your Practice Is Actually Healthy
“Busy” is one of the most dangerous words in medicine.It sounds positive. Reassuring, even. When a practice is busy, it feels productive. Schedules are full. Phones are ringing. The waiting room is packed. From the outside—and often from...
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Season 4
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Episode 170
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14:10
Episode 169: The Hidden Levers of Profitability: 5 Operational Signals Most Practices Miss
If you talk to most physicians about their practices, you’ll hear a familiar refrain. “We’re busy.” “Our schedules are full.” “We’re seeing more patients than ever.” And yet, in the very next breath, many of those same practices will say someth...
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Season 4
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Episode 169
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14:09
Episode 168: Buying Back Your Autonomy: When—and How—to Leave the Hospital System or Large Group
There was a time when hospital or large group employment felt like the safe choice. Predictable income. Built-in infrastructure. Someone else worrying about staffing, compliance, billing, and contracts. For many physicians, it felt like a reaso...
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Season 4
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Episode 168
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15:40
Episode 167: The Seven Metrics That Predict Your Practice’s Future
Today we’re diving into a topic that separates thriving practices from those that drift — the key metrics that don’t just describe your practice, but actually predict its future.If you’ve ever felt like your practi...
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Season 4
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Episode 167
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14:00
Episode 166: Forget Resolutions—Step Boldly Into the New Year with a Private Practice Survival Guide
The calendar flipped, and now every private practice has a choice—coast into the new year, or step boldly into it with a plan.2026 is already shaping up to be a big year for healthcare. From financial tightening and operational pivots to...
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Season 4
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Episode 166
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14:36
Episode 165: From Hidden Rates to Contract Intelligence: The Data Transparency Era
Negotiated payer rates are public… sort of.For decades, some of the most important numbers in healthcare lived behind locked doors. The actual negotiated rates between payers and providers—the numbers that determine whether a practice th...
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Season 4
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Episode 165
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18:30
Episode 164: Is Your New Year's Resolution to Get More Professional Development for Yourself and Your Team? If Not, It Should Be
New year, new goals… but how many of us actually prioritize professional development as a resolution?Most people jump into January thinking about eating better, working out more, maybe saving some money or getting more sleep. An...
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Season 4
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Episode 164
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12:08
Episode 163: Thought Experiments: Your Practice’s Secret Weapon for Smarter Decisions
What if your next big change wasn’t executed on day one… but first asked as a simple question: “What would happen if we did this?” What if you stopped offering walk‑in appointments for two weeks, or changed your scheduling template ent...
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Season 4
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Episode 163
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17:41
Episode 162: Denied and Forgotten: How Medical Claim Denials Are Costing You 13% of Your Revenue
Imagine this: You see a patient, perform the exam, document the care, your staff submits the claim—to all appearances everything looks right. But then the claim comes back denied. The team may shrug, file it away, mark it unresolved. And the re...
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Season 4
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Episode 162
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18:19
Episode 161: Adjustments: How You’re Losing Real Revenue Without Even Knowing It
Imagine this: you see a patient, orders the labs, do the follow‑up, navigate the complexity, chart the visit, and deliver the care. The work is done. Then someone in the billing department closes the claim with a single click, marking it as “ad...
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Season 4
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Episode 161
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17:11
Episode 160: If You’re Not Using AI on a Daily Basis, Your Competition Probably Is
Groups that adopt AI thoughtfully will outpace those who don’t—faster than most people realize.That’s the bottom line. AI isn’t some futuristic buzzword anymore. It’s here, it’s already changing how practices operate, and it’s moving fas...
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Season 4
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Episode 160
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15:36
Episode 159: The Gender Gap in Medical Group Leadership—and How to Fix It
In a sector where women make up the majority of the workforce, why are women still under-represented in the seats of power in medical groups?That’s the question we’re digging into today. Because while it’s no secret that healthcare has l...
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Season 4
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Episode 159
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13:51
Episode 158: Before You Cut Costs, Fix This: The 5 Biggest Revenue Leaks in Medical Practices
If you’re running a medical practice in 2025, chances are—without even realizing it—you’re leaving real money on the table. And I don’t mean pennies—I mean tens or even hundreds of thousands or millions of dollars a year.Here’s the thing...
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Season 4
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Episode 158
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18:08
Episode 157: Celebrating Season 4: 10,000 Downloads, 1,000 Cities & Our Gratitude to You
We’re kicking off Season 4 of the Medical Money Matters Podcast, and we’re celebrating something big. Over 10,000 downloads. Listeners tuning in from nearly 1,000 cities across the country—and even internationally. And we’re entering our fourth...
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Season 4
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Episode 157
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13:28
Episode 156: Who’s Really in Charge of Your Money In? (Hint: It’s Not Who You Think)
What if I told you that in most medical groups, the person in charge of your financial health might not fully understand half of your revenue?It sounds dramatic, but it’s true. In countless physician practices and medical groups across t...
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Season 3
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Episode 156
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16:40
Episode 155: G2211 Is Your Friend: Stop Leaving Money on the Table
There’s a CPT code out there that’s worth about $16 to $20 per visit… and most of you are ignoring it. It’s been right in front of us, since early 2024, and yet week after week, we watch practices leave thousands—sometimes hundreds of thousands...
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Season 3
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Episode 155
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17:08
Episode 154: A Tribute to My Dad and His Love of Options Flow Charts: Why Physician Practices Need Options and Strategy
I still remember the first time my dad explained his pre‑flight checklist. He shared some of the items with me: “Instruments check. Fuel quantity check. Weather briefing confirmed. Exterior visual check.” It felt almost ceremonial—methodical, p...
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Season 3
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Episode 154
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18:51
Episode 153: Blueprints for Better Care: Designing Clinical Spaces That Delight Patients and Empower Care Teams - A Conversation with Jon Anderson, AIA, NCARB, AIBC
In this episode of Medical Money Matters, we sit down with Jon Anderson, AIA, NCARB, AIBC of Anderson Dabrowski to explore the art and science of clinical space design. From timing and budgeting to layout efficiencies and flexible use ...
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Season 3
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Episode 153
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30:10
Episode 152: Surviving the Shutdown: What Medical Practices Must Do When Washington Closes
When Washington shuts its doors, your practice can’t afford to blink. What happens when Medicare payments slow—or telehealth rules vanish overnight?Welcome to Medical Money Matters. If you’re like most medical group leaders, you...
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Season 3
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Episode 152
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15:42
Episode 151: Credit Where It’s Due: Managing Debt & Financing for Medical Practices
Debt makes most doctors nervous. But what if avoiding financing is actually holding your practice back?Welcome to Medical Money Matters, the podcast where we tackle the intersection of medicine, money, and management—helping you...
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Season 3
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Episode 151
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13:54
Episode 150: Scaling Smart: When and How to Expand Your Medical Practice
What’s the real cost of not growing your practice when the time is right? Spoiler alert: it’s more than just lost revenue.Welcome to Medical Money Matters. Today’s episode tackles something many practice leaders know th...
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Season 3
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Episode 150
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14:48