Start Grow Manage
Welcome, MSP Owners! Start, Grow, And Manage a scalable MSP that powers an extraordinary life. We know you didn’t start your business to feel frustration - you started it for freedom. Join us for conversations, insights and expertise that help you engage, energize and execute on building a business that powers an extraordinary life.
Episodes
51 episodes
How Agiliti Wins Clients for Life with Business-Focused Tech
In this episode of Start Grow Manage, Jeff Loehr sits down with Stuart Garzarelli and Michael Ratka of Agiliti—a powerhouse MSP with a surprising origin story. Discover how a life-changing injury sparked Stuart's journey into tech, how both fou...
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Season 3
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Episode 4
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38:49
AI + MSPs: What’s Coming Next for Telecom?
🎧 In this episode of Start Grow Manage, Jeff Loehr chats with Michael Vertolli, President of ComTecSystems, about one of the most overlooked opportunities for MSPs—strategic partnerships. What starts as a story about installing mobile ...
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Season 3
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Episode 3
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28:20
Build a Rockstar MSP Team Fast
In this episode of Start Grow Manage, Jeff Loehr chats with MSP hiring pro Mark Agovino, who’s spent the last two decades transforming how tech companies build teams. Mark breaks down why the old-school recruiting model is b...
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Season 3
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Episode 2
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27:27
Building a Smarter MSP with Key Strategies
In this episode of the Start Grow Manage podcast, Jeff Loehr sits down with Sean Lentner of Lentner Technology for a no-BS look at what it really takes to grow in the MSP world. Sean shares how he ditched the tech-for-tech’s-sake mindset and st...
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Season 3
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Episode 1
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35:21
How MSPs Can Tackle AI Risks and Shadow IT
🎙️ In this episode of Start Grow Manage, Joe Rojas sits down with John Harden from Auvik to unpack how AI is shaking up the MSP world. From the growing threat of shadow IT to the need for smarter attack surface monitoring, John shares ...
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Season 2
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Episode 12
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41:16
The Secret to Stronger Teams
In this episode, co-host Jeff Loehr chats with MSP recruiter TJ Jackson about why core values are the secret to building strong, high-performing teams. They explore how aligning hires with company values creates harmony, boosts retention, and d...
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Season 2
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Episode 11
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29:59
Tech to CEO: The MSP Accelerator
Tired of feeling like you just have a job instead of running a business? 💡 In this session, Jeff Loehr and Joe Rojas from Start Grow Manage reveal how Managed Service Providers (MSPs) can build businesses that run wi...
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Season 2
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Episode 10
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24:26
Solve More Problems, Make More Money
In this Start Grow Manage episode, Jeff Loehr talks with Andrew Down and Logan from Vendasta about revenue-driven marketing for MSPs. Beyond uptime and efficiency, growth matters!Vendasta’s AI-powered tools—CRM, social media management, and...
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Season 2
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Episode 9
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29:05
Beyond IT: How MSPs Can Become Strategic Advisors
In this episode of Start Grow Manage, Jeff Loehr sits down with Igal Rabinovich and Esther Deutsch from MSP.link to tackle a game-changing shift in the MSP world.🔹 Are you stuck being seen as just the “IT guy” when you could be a truste...
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Season 2
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Episode 8
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30:26
The MSP Marketing Mindset for Success
In this episode of Start Grow Manage, host Jeff Loehr dive deep into a game-changing shift for Managed Service Providers (MSPs): evolving into Managed Security Service Providers (MSSPs). Joining them is Charlene from Fornix Marketing, wh...
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Season 2
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Episode 7
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37:17
Disaster-Proof Your MSP: Lessons from Net3 Technology!
In this episode of Start Grow Manage, Jeff Loehr sits down with Devin Stephens and Andreas Ambiehl from Net3 Technology to break down how managed service providers (MSPs) can scale without the chaos.🔥 Net3’s journey is an eye-op...
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Season 2
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Episode 6
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29:56
The People-First Approach to Growth
In this episode of Start Grow Manage, hosts Jeff Loehr and Joe Rojas dive into a game-changing shift for Managed Service Providers (MSPs): moving beyond reselling and embracing the power of consulting. They’re joined by Adam Walte...
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Season 2
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Episode 5
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41:10
MSP Sales Mastery: The Secret to Getting More Clients and Closing More Deals
🚀 Struggling to land more MSP clients? You’re not alone.In this live session, we dive deep into the real challenges MSPs face in sales—and how to overcome them. Featuring Robert Gillette, a sales expert who helped scale an MSP from $10M...
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Season 2
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Episode 4
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21:40
How to Make Sales 86% More Effective: Prescriptive Sales
In this episode, co-hosts Jeff Loehr and Joe Rojas discuss a sales strategy that makes selling easier and more natural, and according to those who study this sort of thing at Harvard, 86% more effective. The key is to negotiate wit...
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Season 2
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Episode 3
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23:16
The New Client Playbook for MSPs
In this episode, co-hosts Jeff Loehr and Joe Rojas discuss a strategy for MSPs to acquire new clients without resorting to cold calling or using expensive marketing strategies.This tried and true strategy is simple and very effective.
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Season 2
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Episode 1
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25:18
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Secrets to Scaling Your MSP Through Ecosystems
In this episode of Start Grow Manage, co-hosts Jeff Loehr and Joe Rojas explore the transformative concept of the "Jobs to Be Done" framework and its significant impact on how MSPs should approach selling technology. They discuss the necessity ...
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Season 1
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Episode 37
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39:05
Cut Through the Noise: How to Stand Out in the MSP with Content Marketing
In this episode of Start Grow Manage, co-hosts Jeff Loehr and Joe Rojas delve into the pivotal role of content creation for MSPs. They then emphasize the significance of relevant content in sales and marketing, with Joe highlighting its impact ...
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Season 1
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Episode 36
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39:40
Bridging the Gap: How to Enhance Growth and Profitability for MSPs
In this episode of Start Grow Manage, co-hosts Jeff Loehr and Joe Rojas are joined by Scott Samborn, an entrepreneur and business leader with a history of managing and growing technology organizations. They discuss best practices to creating a ...
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Season 1
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Episode 35
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38:52
End of an Era for MSPs? Rich Freeman Weighs In
In this episode of Start Grow Manage, co-hosts Jeff Loehr and Joe Rojas engage in a thought-provoking discussion with Rich Freeman, a seasoned observer of the MSP landscape likened to a war correspondent for his deep industry insights. The conv...
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Season 1
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Episode 34
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36:01
Making MSP Contract Management Simple and Effective
In this episode of Start Grow Manage, Jeff Loehr and Joe Rojas are joined by Trevor Thomas from ZenContract to explore the importance of establishing structured processes for managed service providers (MSPs). Trevor also shares how...
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Season 1
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Episode 33
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41:11
From Tech Geek to Business Owner: The MSP Evolution
In this episode, Jeff Loehr and Joe Rojas welcomed Matt Bullock from Prodatix, where they discussed the shifting landscape of Managed Service Providers (MSPs). They emphasized that MSPs should focus on what they do best and partner with experts...
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Season 1
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Episode 32
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49:43
Channeling Success: Strategies for Effective Channel Sales
In this episode, Jeff Loehr and Joe Rojas welcomed Kathryn Rose, the visionary behind ChannelWise. She emphasized the importance of defining a niche in today's saturated MSP market. The conversation revolved around the common fear of narrowing ...
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Season 1
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Episode 31
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36:51
Mastering Sales: Building Trust and Navigating Objections
In this episode, Jeff Loehr and Joe Rojas welcomed Jennifer Bleam of MSP Sales Revolution to discuss effective sales strategies. Jennifer stressed the significance of trust and rapport in sales, underscoring the importance of building genuine c...
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Season 1
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Episode 30
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39:46
Future-Proofing MSPs: Exploring Cloud Services and SaaS Auditing
In this episode, Jeff Loehr, Joe Rojas, and Gavin Garbutt emphasize the importance of MSPs aligning IT solutions with clients' business objectives through focused conversations. Gavin delves into niche verticals that can yield success, as seen ...
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Season 1
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Episode 29
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40:34
The Art of Letting Go Without Losing Control
In this episode, Jeff Loehr, Joe Rojas, and Steve Salmon delve into the challenges many businesses face when expanding nationwide, particularly the onboarding process. With Steve Salmon's insights, they explore the groundbreaking potential of t...
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Season 1
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Episode 28
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36:52
