NID46 Introduction to Business Diagnostics

Most business owners and managers have nagging issues in their business that they are not sure how to resolve; so they tend to just stay there and build up.

The 12Faces Business Diagnostics system is a user-friendly way to narrow down the problem and arrive at possible solutions.

This is just what a doctor does when you visit.

At the start, you just pick the option that seems to best express the nature of the problem.  You click on that and drop into a second set of more specific options related to the first chosen one.  You choose the best in the second layer and drop into a third layer; and so on.

Eventually, you arrive at a plausible reason for the problem and can request our Solutions page to help you see how to remedy the problem.

It's quite quick and should present possible solutions in under 30 minutes of  your time.

Youtube video:  https://youtu.be/71Af8s9lY74
Transcript: https://www.12faces.business/introducing-business-diagnostics-nid46/

Transcript

0:01

Every business has niggling issues that the managers would like to fix, but we're not sure how. 12 Faces has a business diagnostic system designed to help narrow down root causes and to suggest solutions. When we personally have some medical problem, we get a pain, we go to the doctor, they do a diagnosis, and then the basis of that, they suggest solutions. We help to do the same thing your business plan. Managers are often very good in the area of their occu occupational training, whatever they were skilled at doing. But management is often new to them. They're starting their own business. They haven't got experience in management. So imagine, for example, the dentist who's competent dentists, but trying to understand how to increase sales for their business. The good news is that we live in a world of perfect information. Everything you need to know or want to know is available on Google. But the bad news is that everything can that exists is on Google as well, and it doesn't really help you narrow down what you want to find. So that's what we're here for. We can divide your understanding of your business into four categories. You know what you know, you don't know what you know. You know what you don't know and you don't know what you don't know, and that's the most dangerous. The reason that the dunno don't know is dangerous is because it sneaks up to you sneaks up on you over time, and it's often why businesses fail. There's weaknesses, underline structural weaknesses in the businesses that aren't obvious, and suddenly they all come together and the business is in trouble. Now that, for example, can often be overcome at at a simple level by just recording half a dozen different numbers every quarter. As a second example you where you don't, you know what you don't know, you know, you have a generic problem, like the business is unprofitable, but you've got no real idea. What are the principle reasons for it being unprofitable? And you also haven't got a clue as a consequence of. Where to focus your attention first because you don't know what's wrong. So this is a bit like going to the doctor and saying you're feeling run down. That's a very general sort of description, and the doctor has to start by narrowing down the cause of the problem before they can diagnose the specifics and a provider solution to your particular problem. So we help you work through that in your own business for. Once you've narrowed down the unknown problems that you have, we can move on to how to resolve known problems. We have a simple method to diagnose your business ills. At each step, we provide a number of known problem options, and you simply click on the one you think is the most useful. That provides a second screen of more options, but specific to whatever the parent selection was that you made. And you can keep drilling down like that. Increasingly narrowing down the options and becoming more and more specific until eventually you diagnose what seems to be the best thing to focus on, and that we can then provide you with a range of solutions for you to explore in more detail. If you find yourself reaching a red herring, a dead end, just go back a step and you can start. Now, this is not a lengthy process. It only takes maybe 30 minutes. And along the way we will have suggested to you a number of options that you may not have thought of just by yourself. These are the dunno, dunno. And so this not only helps you diagnose particular problem, but it broadens your experience and your your education in business management to address these problems in the future. Now the best way to experience our business diagnostics is just to think of some particular pain in your business. Jump in and have a go and work through it. It'll be a bit cumbersome to start with, but pretty quickly you'll work out how to use it. If you do find uncomfortable or you would like a guided tour or you feel, feel you might need some help because you don't understand a lot of the language, and we have some mentoring available and you can select to get a mentor to help you. After you've done this, we would really, genuinely appreciate any critical feedback that you have because we can always expand the options that we have available and we can always improve and clarify the distillation process so that people who come after you can benefit from what you've discovered. So all I can say is if you have pains, niggling pains in your business, drop, jump in, give it a try, see what happens. So if you'd like this video, if you found it useful, please subscribe to the channel where you've got this clip, and please like this clip so that we get some brownie points for our efforts. If you'd like to know more on this topic you can always search on our website, 12 faces.business. That's a number 12 Faces business. Thank you for your time.