Most textbook business planning is unsuited to the realities of small business.  Expecting detailed financial projections in 3 to 5 year's time is totally unrealistic when a small business can barely see...

Just like an iceberg only shows 1/8th of its mass above water, your accounts have many more things they can tell you if you go looking.But many analysis tools assume a fair degree of experience and management and accounting training.&nb...

It is often hard for business Founders to "brainstorm" business issues with others.Friends and family may not have much business management experience.  It might not be appropriate to discuss some ...

Up to 1 in 5 businesses are failing at any point in time.This is a sad loss of time, money and effort and generates a lot of stress on business' owners.With small businesses, the owner is generally good in the area of their professi...

Local Services Businesses are those that draw customers from a few towns or suburbs around the business's office location.  Examples include building trades like plumbers, health professionals like dentists and professional serv...

Every business operator faces nagging problems from time to time that might be challenging to think of how to solve them.Many managers are professionally trained in their operational area but less experienced with the management side of...

Most business owners and managers have nagging issues in their business that they are not sure how to resolve; so they tend to just stay there and build up.The 12Faces Business Diagnostics system is a user-friendly way to narrow down th...

Anyone who might become your client moves through several stages in what has become known as the Buyer's Journey.  Your marketing needs to cover each stage so that you get the best outcome from your marketing.We say the stages are;&nbs...

Many businesses draw customers from a catchment area around their location.  Example business include building trades, health professionals, lawyers, architects. This podcast introduces Local Area Marketing as part o...

The Mission of 12Faces is your Sustainable Business Success!  This podcast introduces our approach to your Success and how to make that Success Sustainable.  ID31Read More:

Although a sales funnel is a very busy place, you can dramatically improve sales while reducing your consumption of time and other resources by identifying and focusing on just one part of the Funnel. Listen for more.  ID18More Inf...

The HIPPO effect in meetings can greatly reduce participation and contribution. Learn how to avoid its adverse impact.  ID28More Info: https://www.12faces.business/...

Making every step of your service or production workflow produce as much volume as possible seems like a sensible idea. Hear why that is faulty thinking that may damage your profit.  ID16More Info:

A tiny increase of just 1% in your prices can lead to an average 11% increase in profit research at 1,200 businesses has shown. Hear how to tap into this profit boosting idea. ID27More Info:

Having no clear destination in mind for your business means you will get lost! Discusses several timeframes for business planning and the characteristics of a well designed SMART Goal.  ID 14More Info:

Introduction to the Theory of Constraints and the dramatic impact it can have on your business productivity. ID32More Info: https://www.12faces.business/theory-of-constr...

Do less work but still be 16 times more productive! This is the promise of the Amazing 80/20 Rule AKA Pareto's Principle.  ID26More Info: https://www.12face...

Every child understands piggy banks make sure money is available when needed. This is the the grown up version for business operators.  Reduce the stress of finding money when payments fall due.  Smooth out cashflow. ID25More ...