The DocBuddy Journal
How painful are the outdated, broken workflows you have to deal with everyday as a healthcare provider? Join host Erik Sunset for thought leadership from DocBuddy on ways healthcare providers and workers can streamline their workflows with technology, get the latest practical takeaways from the world of Health IT, and get updates from the leader in mobile workflow solutions for providers and their organizations, DocBuddy.
Episodes
122 episodes
Stop Treating Old Workflows Like the Status Quo
If your surgery center is still relying on transcription services, freehand dictation, or rigid EHR templates for operative reports, this episode of the DocBuddy Journal is worth your time. Host Erik Sunset makes the case that what many ASCs tr...
Michael McClain: How to Expand Your ASC
Michael McClain, founder of Left Coast Healthcare Advisors, returns to the DocBuddy Journal with Erik Sunset for a practical conversation about ASC expansion. Before jumping to blueprints and construction budgets, Michael argues that most surge...
Jeff Pfaff: Technology, Culture & the Future of ASC Operations
Jeff Pfaff, Senior Director of Business Operations at Inova Health Systems, joins host Erik Sunset to share hard-won lessons from scaling one of Northern Virginia's most active ASC networks — from a single center to five thriving multi-specialt...
Marc Ryan: Big News, Bigger Stakes
Marc Ryan, Chief Solutions Officer at Lilac Software, returns to the DocBuddy Journal with big news: Lilac Software has been acquired by Medisolv, combining payer and agentic AI expertise with Medisolv's established provider and quality measure...
Breaking the Technology Trap in Surgery Centers
In this solo episode, host Erik Sunset gives March updates for the DocBuddy team and tackles a common objection he hears from surgery center administrators: "I don't have all my surgeons on board yet. Is that a problem?" The answer might surpri...
Chris Caspar: Revenue Cycle Reality Check
Healthcare organizations are hemorrhaging revenue through preventable denials, documentation gaps, and front-office errors. Yet, many don't realize how much money they're leaving on the table. In this episode, host Erik Sunset sits down with Ch...
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Op Note Rave Reviews + Cardio in the ASC
In this episode of the DocBuddy Journal, Erik Sunset shares a positive story straight from the field regarding one of our account managers at a recent Op Note go-live at a Florida multi-specialty surgery center.He also covers a major AS...
America's Looming Doctor Shortage: What the Numbers Really Show
The U.S. healthcare system is approaching a critical tipping point. By 2030, America will face a shortage of over 127,000 full-time physicians, representing more than 10% of the current workforce.In this episode of the DocBuddy Journal,...
Anesthesia Shortages Are Reshaping ASC Operations
Welcome back to the DocBuddy Journal in 2026! In this episode, Erik tackles the persistent anesthesia shortage crisis that's reshaping ambulatory surgery center operations. From drug shortages to workforce gaps, learn how rising anesthesia subs...
Breaking Burnout: How 30 Minutes Can Save Physicians 3 Hours
In this solo episode, host Erik Sunset explores two critical studies, the first on physician burnout and the second on practical solutions for ASC leaders. Discover how dedicating just one 20-30 minute appointment slot per day for administrativ...
Phil Sayles: Consigned Chaos - Automating the OR
In this episode, host Erik sits down with Phil Sayles, CEO of Summate Technologies, to discuss a critical yet overlooked problem in healthcare: the analog documentation process for surgical implants.Drawing on his 16 years as a devic...
Marc Ryan: The 2025 Government Shutdown’s Impact On Healthcare
We're three weeks into a government shutdown with no end in sight, and the healthcare industry is caught in the crossfire. Marc Ryan, Chief Solutions Officer at Lilac Software and author of The Healthcare Labyrinth, joins host Erik Sun...
The Future of Health IT Investments in 2025 & Beyond
In this episode, we explore 2025's healthcare IT investment landscape and what it means for overwhelmed providers. Learn which technologies are getting funded, why workflow integration matters more than flashy features, and how to evaluate solu...
How Surgery Centers Are Embracing Digital Transformation
Join DocBuddy Journal hosts Erik Sunset and Kiera Helms as they dive into the real-world experience of implementing new healthcare technology in ambulatory surgery centers. Kiera, one of DocBuddy's account managers, shares stories from her rece...
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Greg DeConciliis: Physician Leadership, Staff Retention, and Smart Technology
Join host Erik Sunset, DocBuddy's Chief Revenue Officer, as he sits down with Greg DeConciliis, Administrator of Boston Outpatient Surgical Suites, to explore the winning strategies behind one of New ...
Happy National ASC Month!
All of us at DocBuddy wish you a happy National ASC Month!In this episode, we covered resources to help you celebrate + advocate on behalf of your surgery center and the industry at large. Visit our good friends at ASCA to get thei...
Sounding the Alarm On Block Time Inefficiency
ASCs are losing money every single day through poor block time utilization, but it doesn't have to be this way. In this episode, Erik Sunset, DocBuddy's Chief Revenue Officer and host of the DocBuddy Journal, breaks down the Becker's article th...
Jessica Bush: Building Trust and Culture At Your ASC
In this episode of the DocBuddy Journal, host Erik Sunset sits down with Jessica Bush, founder and CEO of Real Change RN, to explore what separates great healthcare leaders from managers.Jessica shares powerful insights on building authe...
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Marc Ryan: The Big Beautiful Episode
Join host Erik and Marc Ryan, Chief Solutions Officer of Lilac Software, as they dissect the latest congressional budget reconciliation drama and the "Big Beautiful Bill's" impact on healthcare. With raz...
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Rena Courtay: Addressing ASC Headwinds
America's surgery centers are caught in a perfect storm: physician shortages that have tripled anesthesia costs, a vanishing workforce of surgical technicians, and Medicare policies so out of alignment that patients pay more for outpatient surg...
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Key Insights from HealthEx 2025
Host Erik Sunset returns after a brief hiatus to discuss DocBuddy's innovative Op Note app, which transforms how ambulatory surgery centers handle operative reports. Erik also shared key insights from McDermott Will and Emery's Heal...
Credentialing Chronicles: Paper Trails and Patient Safety
In this eye-opening episode of The DocBuddy Journal, host Erik welcomes Shannen Aguayo and Nyleen Flores, hosts of the rapidly growing Credentialing Chronicles podcast. They dive deep into the ...
One World Surgery: Igniting the Spirit of Service and Transforming Lives
In this inspiring episode of The DocBuddy Journal, host Kiera Helms interviews Dr. Peter Daly, an orthopedic surgeon, and his wife Lulu Daly, a pediatric nurse, about their remarkable journey founding One ...
Marc Ryan: Drug Prices, Medicare Challenges, and Provider Sustainability
In this episode of The DocBuddy Journal, Marc Ryan, Chief Solutions Officer of Lilac Software, provides an in-depth analysis of the current U.S. healthcare landscape. From the complexities of drug pricin...
