The Lucent Perspective
In The Lucent Perspective, host Rebecca Hastings interviews executives and leaders from the tech sector to learn about their successes, most valuable lessons learned, challenges, solutions and insights. Rebecca is an executive headhunter who has built leadership teams and helped technology companies rapidly scale. If you're looking to learn about startup and scale-up technology companies and hear from some of the most entrepreneurial and innovative leaders, join Rebecca Hastings and guests on The Lucent Perspective.
The Lucent Perspective
How to Leverage AI Agents for Smarter Workflows with Sam Mallikarjunan
In this episode of The Lucent Perspective, Rebecca Hastings speaks with Sam Mallikarjunan, General Manager at Agent.ai. Sam shares insights into how AI agents are revolutionizing work, streamlining decision-making, and enhancing productivity. Drawing from his experience as CEO at OneScreen AI, Chief Revenue Officer at Flock, and Head of Growth at HubSpot Labs, Sam explores the practical applications of AI agents and how businesses can leverage them effectively.
Key Topics Covered
- Why AI agents are changing the way we interact with SaaS tools.
- Common misconceptions businesses have about AI implementation.
- How AI agents are helping companies improve efficiency and reduce workload.
- The impact of AI agents on learning and development.
- AI-driven automation in sales, support, and communication.
- Challenges of integrating AI into organizations and ensuring widespread adoption.
- The future of AI agents in business and personal productivity.
Episode Highlights
[00:58] Introduction to Sam Mallikarjunan and his background in AI, growth, and business strategy.
[02:24] Why businesses need to rethink AI adoption and avoid past digital transformation mistakes.
[04:13] Unique ways AI agents are enhancing learning, communication, and decision-making.
[06:29] How Agent AI's team is using AI agents to manage workload and improve efficiency.
[09:26] The power of customizable AI agents in sales, recruitment, and talent acquisition.
[12:30] The shift towards AI-augmented teams and the evolving role of professionals.
[17:00] The vision for Agent AI: democratizing AI access and enabling custom-built solutions.
[22:25] The role of AI in user research and product development.
[28:54] How AI agents can free up time for strategic thinking and innovation.
[35:06] Lessons from HubSpot: growing a company while focusing on people and customers.
[43:22] The future of AI agents: reducing costs, improving performance, and reshaping SaaS.
[46:11] Where to learn more about Agent AI and connect with Sam.
About Sam Mallikarjunan
Sam Mallikarjunan is the General Manager at Agent.ai, a company focused on democratizing access to AI agents for businesses and individuals. With previous leadership roles at OneScreen AI, Flock, and HubSpot Labs, Sam has extensive experience in growth, revenue strategy, and AI-driven innovation. His work centers on enabling organizations to build and customize AI tools that drive efficiency, enhance decision-making, and shape the future of work.
- Sam on Linkedin
Rebecca Hastings, Founder and Director at The Lucent Group
Connect on LinkedIn: https://www.linkedin.com/in/hastingsrebecca/
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The Lucent Group Ltd website - https://www.thelucentgroup.co.uk/
The Lucent Perspective website - https://thelucentperspective.com/
Rebecca has extensive talent and executive search experience supporting digital and technology businesses through complex changes and fast-paced scale-up periods. She works with businesses advising on C-level, technical, sales and commercial appointments, workforce planning, strategic talent management, recruitment processes and associated technology and employer brand development.