
Hospitality Daily Podcast
Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
Hospitality Daily Podcast
From Burnout to Breakthrough: Chef Douglas Keane’s Blueprint for Sustainable Hospitality (and Why Harvard Took Notice)
Michelin-starred, James Beard award–winning chef Douglas Keane closed his wildly successful restaurant at the peak of its fame, burned out by an industry he felt was broken. A decade later, he returned with Cyrus 2.0, a completely re-engineered dining journey that now pays every employee $75,000, runs a four-day workweek, and delivers higher margins than most fine-dining peers. Harvard Business School made it a case study about it, and here in this episode, he explains exactly how he did it.
Links:
- Cyrus Restaurant
- Harvard Business School Case – “Cyrus: Turning a Traditional Business Model on Its Head”
- Book – Culinary Leverage: A Journey Through the Heat
- Chef Douglas Keane
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands