Hospitality Daily Podcast
Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
Episodes
1178 episodes
Humans Are Starving for Connection. Hospitality Can Deliver It. - Heather Dunwoody
In this episode, Heather Dunwoody, founder and principal of Hospitality in Bloom, shares how participatory experien...
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33:35
How to Get Real Performance From Hotel Technology - Stacey Milgram Potzka, Actabl [Sponsor Bonus]
In this episode, Stacey Milgram Plotska, VP of Operations and Implementations at Actabl, shares how hotel technology delivers the best results when it’s s...
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34:45
"Sportspitality" and the Future of Placemaking - Walter Isenberg, Sage Hospitality
In this episode, Walter Isenberg, CEO and Co-Founder of Sage Hospitality Group, shares how his company thinks about “Sportspitali...
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7:26
Why We Forecast Labor Down to the Minute - Walter Isenberg, Sage Hospitality
In this episode, Walter Isenberg, CEO and Co-Founder of Sage Hospitality Group, shares why his company forecasts labor down to th...
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8:18
Hotels Are Splitting Into Two Completely Different Businesses - Walter Isenberg, Sage Hospitality
In this episode, Walter Isenberg, CEO and Co-Founder of Sage Hospitality Group, shares his reflections on 2025, the lessons he's ...
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14:48
Why The National Forecast Is Your Starting Point - Jan Freitag, CoStar
In this episode, Jan Freitag, National Director, Hospitality Analytics at CoStar Group, shares why the national forecast should be your starting po...
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28:53
Destination AI: How I Built the #1 Hospitality AI Event From Scratch - Nazpari Aydin
Nazpari Aydin is the co-founder and managing director of Destination AI — the #1 hospitality AI event — which she built from scratch ...
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19:46
"The Taylor Swift of Travel AI" on Agentic AI, Organizational Upskilling, and Trust - Janette Roush, Brand USA
In this episode, Janette Roush, the SVP of Innovation and Chief AI Officer at Brand USA, shares how her team moved past AI hype to real, working ...
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43:14
How This Hotel CEO Uses Art to Create Energy - Sarah Eustis, Main Street Hospitality Group
Sarah Eustis, CEO of Main Street Hospitality, shares how art plays a direct role in how she leads and drives performance across her portfol...
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7:52
Why Irreplaceability Is a Competitive Advantage in Hospitality - Sarah Eustis, Main Street Hospitality Group
Sarah Eustis, CEO of Main Street Hospitality, shares how she thinks about growth through the lens of irreplaceability. She explains why his...
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8:59
Growth Is Your Choice: Why Only Some Hotels Will Win in 2026 [ALIS Recap] - Josiah Mackenzie
Josiah Mackenzie recaps his takeaways from ALIS 2026, including why some hotels continue to grow even as industry top-line performance plateaus and costs rise faster than inflation. You'll hear why operational discipline, service excellence, an...
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16:21
The Next Phase of AI Adoption Inside Hotel Companies - Stuart Greif
Stuart Greif, Chief Strategy and Innovation Officer at Forbes Travel Guide, shares what he’s seeing as AI adoption inside hotel companies e...
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11:41
How Luxury's Growth Is Reshaping Hospitality - Stuart Greif, Forbes Travel Guide
Stuart Greif, Chief Strategy and Innovation Officer at Forbes Travel Guide, shares how luxury’s rapid growth is reshaping hospitality. Stua...
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24:44
What I'm Looking For (At ALIS & Beyond) - Josiah Mackenzie
Josiah Mackenzie shares what he's looking for at the ALIS conference this week -- a quick solo episode from the road!
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5:01
How I Navigate Conferences Like ALIS - Stuart Greif
Stuart Greif, Chief Strategy and Innovation Officer at Forbes Travel Guide, shares how he approaches industry conferences like ALIS with in...
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10:02
Hospitality Careers Stall When You Avoid These Conversations - Melissa Maher
In this episode, Melissa Maher, a former travel and hospitality executive and author of Holding Your Own, unpacks the leadership skills ma...
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34:27
Innovation in Hospitality Starts With Human Needs - Matthias Huettebraeuker
In this episode, Matthias Huettebraeuker and Josiah Mackenzie unpack what innovation actually means in hospitality, and why most efforts start in the wrong place. This conversation moves...
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29:41
Why Hospitality Leaders Lose Credibility Without a Point of View - Sarah Eustis, Main Street Hospitality Group
In this episode, Sarah Eustis, CEO of Main Street Hospitality, shares why having a clear point of view defines effective leadership. Drawin...
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6:18
The Box and the Wavy Line: A Smarter Way to Lead Hospitality - Sarah Eustis, Main Street Hospitality Group
In this episode, Sarah Eustis, CEO of Main Street Hospitality, shares how she leads with what she calls “the box and the wavy line.” She ex...
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7:04
How We Earned an Employee NPS of 78 at Main Street Hospitality - Sarah Eustis
In this episode, Sarah Eustis, CEO of Main Street Hospitality, explains how the company earned an employee Net Promoter Score of 78 in an i...
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9:13
How a Top CEO Aligns People Across Teams and Properties to Drive Better Results: Sarah Eustis, Main Street Hospitality Group
In this episode, Sarah Eustis, CEO of Main Street Hospitality, shares her perspective on leadership and alignment across a diverse, multi-p...
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10:53
The Inside Story of an Artist Collaboration for Hospitality Daily Merch: Betsy Freeman x Josiah Mackenzie
In this episode, Betsy Freeman joins Josiah Mackenzie to share her thinking behind creating Hospitality Daily’s first piece of merch: a
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8:57
Faith and How Christianity Guides Hospitality - Jeremy Wells
In this episode, Jeremy Wells, principal at Longitude and partner at Flyover Developments, shar...
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7:37
