Hospitality Daily Podcast
Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
Hospitality Daily Podcast
When Hospitality Stops Feeling Like a Welcome - Bashar Wali
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In this episode, Bashar Wali, founder and CEO of Practice Hospitality and This Assembly, shares a candid perspective shaped by staying in a different hotel every night he travels, explaining how overdesigned spaces, sensory overload, and scripted service have pushed hospitality away from its core purpose. This conversation reframes hotels as a respite from daily chaos, not an experience competing for attention.
Also see:
- Delighting Guests: Easier Than Ever? (Bashar Wali, Practice Hospitality)
- Let's Return To The Art of Hospitality - Bashar Wali, Practice Hospitality
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
