Hospitality Daily Podcast
Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
Hospitality Daily Podcast
Stop Waiting for the Big Wins to Celebrate - James Ferguson
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In this episode, James Ferguson, the author of Seek the Good and Celebrate and creator of the Confetti leadership model, shares how his cancer journey reshaped his approach to leading hotel teams and why hospitality leaders should celebrate progress, not just outcomes.
Mentioned in this episode:
- Confetti-Man.com (where to get the book)
- The Confetti Culture Playbook (James's first book)
Previous episodes with James:
- Our "culture committee" helps us build and scale the culture we want
- How We Improved Employee Satisfaction From 2.5 to 4.7/5 on Glassdoor
- How We Built An On-The-Spot Employee Recognition Program To Motivate Our Teams
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
