Hospitality Daily Podcast
Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
Hospitality Daily Podcast
Why We Break the Rules to Deliver a Feeling - Lily Wecker, Aethos
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In this episode, Lily Wecker, CEO of Aethos, shares how her teams break hotel brand standards to deliver a feeling rather than a checklist. You'll hear why one property has no TVs in the rooms, why she tells front desk teams to observe guests instead of predicting what they want, and how a GM in Sardinia turned beach rocks into welcome-card holders.
This conversation is hosted by our innovation correspondent Matthias Huettebraeuker.
Also see:
- Human-to-Human: Rethinking Luxury Hospitality - Lily Wecker, Aethos
- Building and operating Aethos Hotels: Europe’s next great hotel brand
- Limestone Capital’s value investment strategy
- Staying Consistently Creative and Relevant in Food & Beverage - Marc Lores Panades, Aethos Hotels
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
