Supply Chain Saga
Episodes
21 episodes
Total Cost of Service: BJ Patterson on Why Storage Cost Is the Wrong Number, Chargebacks, and How to Select a 3PL | Supply Chain Saga Ep. 021
<p>BJ is founder and CEO of Pacific Mountain Logistics, a full-service 3PL in San Bernardino, California, with 30+ years in warehousing. Recorded April 2026, BJ and Mark cover the state of freight, warehousing, and tariffs — then pivot in...
Serial Entrepreneur Megan Smith on Pallets, Poshmark, and Why Warehouse Relocation Is the Next Big 3PL Pain Point | Supply Chain Saga Ep. 020
<p>Megan Smith is a serial entrepreneur who has spent 20 years building businesses in the parts of supply chain most people overlook. Recorded live at BGSA 2026 in West Palm Beach, Megan shares her path from launching an eco-friendly bout...
21 Years Inside UPS: Glenn Gooding on Small Parcel Strategy, Zone Skipping, and How 3PLs Should Partner with Carriers | Supply Chain Saga Ep. 019
<p>Glenn Gooding spent 21 years at UPS — from package handler to driver to corporate revenue management for Dell, IBM, and Apple. He then spent nearly two decades in third-party parcel negotiation. Glenn shares how carriers price, how the...
Alternative Carriers, Zone Skipping, and the Future of Small Parcel: Ben Emmrich of Tusk Logistics | Supply Chain Saga Ep. 018
<p>Ben Emmrich spent 10 years at Google managing parcel carrier relationships for Google Shopping before leading carrier partnerships at Shippo for four years. He discovered that alternative carriers could save shippers 30–40% on small pa...
From Sega to Salesforce: How Jonathan Green Uses AI and Platform Thinking to Transform Supply Chain Operations | Supply Chain Saga Ep. 017
<p>Jonathan Green became VP of Technology at Colliers International at 22 and spent 13 years scaling the company from 40 employees to 15,000 across 122 acquisitions. He went on to build direct-to-consumer systems for medical device compan...
He Invented the Return Label in the Box: Phil Siegel on Newgistics, Private Equity, and 3PL Market Consolidation | Supply Chain Saga Ep. 016
<p>Phil Siegel is a private equity investor and the co-creator of the prepaid return label in the box. He and his wife launched Newgistics (originally I Return It) in 1999 after a trip to Legoland sparked the idea. The company grew to hun...
From Texas Humor to 120,000 Orders a Month: How JB Sauceda Built and Sold a Culture-First 3PL | Supply Chain Saga Ep. 015
<p>JB Sauceda is a serial entrepreneur who went from commercial photographer to Twitter parody account (Texas Humor) to launching his own retail brand — and when he couldn't find a 3PL that met his standards, he built one. Sauceda Industr...
Why Your WMS Is Broken and How Soapbox Fixes It: Unified Supply Chain Software with Danny He | Supply Chain Saga Ep. 014
<p>Danny He is the founder and CEO of Soapbox (soapbx.com), a unified supply chain platform that combines WMS, OMS, TMS, shipping, and returns in one native tool. After managing 52 CPG brands and discovering that every software solved onl...
From Techstars to the NBA: How James Garvey Built Self Financial to Help 100 Million Americans Build Credit | Supply Chain Saga Ep. 013
<p>James Garvey founded Self Financial in 2015 to help people build credit through a savings-backed loan. He grew it from a Techstars accelerator to 600 employees, $127M in venture capital, and 1.3 million active customers. Mark met James...
WMS as the Source of Truth: How Extensiv Connects 3PLs, Brands, and the Future of Fulfillment with David Miller | Supply Chain Saga Ep. 012
<p>David Miller, VP of Strategy at Extensiv (formerly 3PL Central), has spent 25 years at the intersection of logistics and technology — from coding a SaaS-based TMS in the early 2000s to running warehouse operations for C.H. Robinson to ...
From 12 People to 600: How Matt Weiss Built eShipping and Launched a Warehousing Company from Scratch | Supply Chain Saga Ep. 011
<p>Matt Weiss served as COO of eShipping, helping grow the company from 12 employees to over 600 across every major transportation mode. He then launched eShipping Distribution Services — the company's warehousing arm — alongside Luke and...
Foreign Trade Zones, Tariffs, and Reshoring: How to Reduce Your Landed Cost with Tom Cook | Supply Chain Saga Ep. 010
<p>Tom Cook, CEO of Blue Tiger International, has 30+ years in global trade and has written 19 books on the subject. He explains how companies can reduce their landed cost through foreign trade zones, tariff inversion, nearshoring to Mexi...
From Dry Cleaning to Fashion Fulfillment: How Courtney Folk Built Renewal Logistics on Impossible Projects | Supply Chain Saga Ep. 009
<p>Courtney Folk, co-founder and CEO of Renewal Logistics, built one of the leading fulfillment companies in the fashion and apparel industry — starting from a family dry cleaning business and an insurance restoration company in Columbia,...
Warehouse Robotics Step by Step: When and How to Automate Your Warehouse with Parth Pethani | Supply Chain Saga Ep. 008
<p>Parth Pethani, founder of whserobotics.com, is a mechanical engineer who has spent a decade at the intersection of WMS consulting, industrial engineering, and warehouse robotics. He walks through the step-by-step thought process operat...
From Rock Star to Industrial Real Estate: How Ward Richmond Built a Global Logistics Brokerage at Colliers | Supply Chain Saga Ep. 007
<p>Ward Richmond, Vice Chairman at Colliers International, spent four years touring as a honky-tonk bass player — 200 shows a year, no electricity at home, rolling burritos at Freebirds between gigs. At 27, he pivoted to industrial real e...
California's Zero-Emission Truck Mandate and What It Means for Logistics with Chris Shimoda | Supply Chain Saga Ep. 006
<p>Chris Shimoda, Senior VP of Government Affairs at the California Trucking Association, breaks down the Advanced Clean Fleets regulation — California's first mandate requiring truck fleets to transition to zero-emission vehicles. Chris ...
The Returns Crisis: How Reverse Logistics Actually Works with Hal Compton | Supply Chain Saga Ep. 005
<p>Hal Compton, CEO of Image Microsystems, has owned roughly a dozen companies in 15 years — from durable medical equipment to handicap-accessible vans (which he took public) to commercial furniture. Today he runs a returns, refurbishment...
From Selling Legos at 11 to Running a Million-Order Fulfillment Operation with Evans Richards | Supply Chain Saga Ep. 004
<p>Evans Richards, CEO of eVend and reVend, started selling Lego on his mom's eBay account at 11 years old and racked up $39K in PayPal before his dad found out. Now 30, he runs a million-square-foot fulfillment operation in North Carolin...
Fourth-Generation Family Logistics: NFI Industries' 90-Year Playbook with Jordan Brown | Supply Chain Saga Ep. 003
<p>Jordan Brown is the oldest fourth-generation member of the family behind NFI Industries, a logistics company that started with one coal truck in 1932 and grew into a multi-billion-dollar operation spanning trucking, warehousing, and re...
Commercial Real Estate for 3PLs: How to Find and Negotiate Warehouse Space with Summitt Hogue | Supply Chain Saga Ep. 002
<p>Summitt Hogue, founder of Growe Real Estate Partners, explains why 3PLs are underserved by commercial real estate brokers and how he built a business exclusively around managing warehouse portfolios for logistics companies. Summitt gre...
How to Build a 3PL from Scratch with BJ Patterson | Supply Chain Saga Ep. 001
<p>BJ Patterson, founder and CEO of Pacific Mountain Logistics, shares 32 years of warehousing and logistics experience. BJ started as a temp at Target's 1.3-million-square-foot DC in Fontana, California, moved through Walmart and NFI, th...