
VUE Points with Sharon Kitzman
Sharon Kitzman, President of Dominion DMS, discusses the franchised automotive dealer technology landscape with industry colleagues.
Episodes
37 episodes
Julie Douglas, President, DealerPay
Dealer Pay offers a wide variety of services to keep your business running efficiently. Our dealer-specific solutions cover more than just simple payment processing. We have innovative services to help you manage all facets of your dealership. ...
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Season 2
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Episode 5
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25:36

Brendan Hurley, Co-Owner/Manager, Astute RM
The mission: To better meet the needs of dealership groups, BDC-based sales departments, mobile workforces, server-less infrastructures, and sales departments with high employee churn at a price point that can weather a contracting economy.
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Season 2
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Episode 5
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33:03

Ken Schwartz, Founder, LPR Media
At LPR Media we believe that as the “experts”, the risk should be on us if an advertising campaign does not work. Otherwise, all a dealership is buying is a promise. That is why LPR Media offers its TRUE Bird Dog program. There are no setup or ...
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Season 2
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Episode 4
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25:40

Eric Schlesinger, Chief Revenue Officer, ActivEngage.
To help make digital conversations with dealerships more engaging, empathetic, and empowering. To enhance the automotive retail customer experience and replicate authentic, in-the-showroom relationships.
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Season 2
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Episode 3
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24:46

Tom Roberton, Vice President of Marketing, Snap21
No matter the industry, your business needs terrific online reviews and satisfied customers sharing their great experiences with friends and family about you on Facebook, Twitter, Pinterest, Google, and via email.Snap21 is a simple-to-u...
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Season 2
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Episode 2
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26:12

David Malone, Chief Sales Officer, TotalCX
TotalCX is a comprehensive approach to customer experience management and combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation. Including the company’s award-winning Hosted Phone System, enabling o...
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Season 2
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Episode 1
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24:00

Ben Ayed, Founder & CEO, AutoService AI.
AutoService AI Inc. specializes in voice A.I. powered customer self-service.They are dedicated to innovation, they consistently break the mold in customer interaction design, and they strive to enable brands to deliver rich customer exp...
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Season 1
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Episode 31
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24:48

Adam Alfia, Founder & Managing Director, Real Time Feedback
Real Time Feedback allows your customers to easily and privately communicate with business management in real-time – that is when they are experiencing your business, and not after they leave.
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19:56

Mary Grothe, Chief Revenue Officer, PNI•HCM
The All-in-One Payroll & HR Platform Built for Today's Workforce.Get the people operations resources and the HR support you need to create the experience your employees deserve.
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Season 1
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Episode 29
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28:33

Zach Dunham, Director of Business Development, AIB
AIB, Inc. is a leading software developer and supply distributor for the automotive retail industry. Our industry knowledge and technical expertise combined with our innovative culture and customer-focused values have enabled us to consistently...
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Season 1
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Episode 28
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17:50

Austin Talley, Founder & CEO, Everyware.
Everyware’s secure and consumer-friendly invoicing, messaging, and payments platform helps companies to get paid faster.
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Season 1
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Episode 27
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17:56

Jed McCarthy, President, Scan123.
Scan123 is a SaaS-based company located in Portland, Oregon. We provide a document management platform allowing businesses to quickly, easily, and securely store, find, and share their files while maintaining regulatory compliance.
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Season 1
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Episode 26
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16:00

Matt Raymond, Chief Operating Officer, Bowtie Solutions.
As an extension of your team, our Automotive Call Center Solution allows your team to put down the phone, sell, and service in the lane – without the overhead or headache.
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Season 1
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Episode 25
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16:00

Jack McMahon, General Manager, CMT Scanner.
We provide the automotive industry a fully integrated vehicle damage assessment and repair solution with market-leading scanning technology, automated reporting systems, and highly skilled repair technicians.
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Season 1
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Episode 23
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16:32

Skip Soucie, Chief Executive Officer, Edifice Automotive Marketing
After over 30 years of working in auto retail, Skip Soucie founded Edifice with a mission: to provide car dealerships with marketing solutions that increase sales, not just clicks or impressions.
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Season 1
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Episode 24
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17:37

David Phillips, Founder & President, Crypton.
We have built in the resources you need to sign, send, and securely store documents from easy-to-use templates to audit trails and team management features.
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Season 1
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Episode 22
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16:11

Scott Morley, Founder & President, 360-Five Digital
As the Founder and President, Scott brings over 20 years of executive-level leadership experience within Merchant services. Scott founded 360-Five Digital in October 2021, and has managed various high-risk merchant accounts ranging from monthly...
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Season 1
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Episode 21
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19:17

Michael Byrd, Senior Vice President of Sales, Informativ.
Informativ offers credit report, lead enrichment, and compliance solutions to the automotive and general consumer finance industries across the United States. The company’s secure, cloud-based products focus on generating higher-quality leads a...
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18:03

Rudy Leyva, Head of Enterprise Division, ProsPay
Offering a wide comprehensive line of payment processing solutions for all kinds of businesses. Merchant Accounts, Credit Card, Debit Card, Contactless Payments (NFC), Apple Pay, Google Wallet, Smart Card Chip (EMV) and EBT, Check Acceptance th...
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Season 1
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Episode 19
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11:53

Mike Wales, Senior Enterprise Consultant, Paychex.
Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services.
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Season 1
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Episode 18
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15:06

Todd Gilbreath, National Sales Director, Dealership For Life.
Since 2004 Dealership For Life has assisted dealers in creating custom programs to brand their businesses, administrate their programs, train their staff, and produce retention and sales/service profits that set new standards in the industry.
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Season 1
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Episode 16
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21:17

Mirza Baig, Founder & President, PayMaple.
PayMaple delivers Workflow Payment Optimization which are customized to your particular business. They employ dynamic API’s and a simple configurable Payment UI that incorporates Retail, B2B, and eCommerce for a truly unique Omni-Channel experi...
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Season 1
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Episode 15
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17:54

Jason Carroll, VP of Strategy and Product, Preferred Payments.
Preferred Payments is a secure platform and API to accept payments, grow revenue and scale your business.
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Season 1
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Episode 17
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13:55

Laura Tierney, Managing Partner & Sales Manager, ARSLoaner.
The ARSLoaner vehicle management system tracks all activity, so there is no more manual tracking in spreadsheets or filling out paper rental forms by hand. If you’re managing your courtesy loaner vehicle program using handwritten p...
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Season 1
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Episode 12
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21:04

Ken Luna, Vice President, CreditMiner.
CreditMiner’s proprietary solution provides the industry with bureau direct data via Credit Confirm, their soft-pull credit application, or via our connected API system, allowing integration into most leading CRM and DMS companies and tools ...
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Season 1
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Episode 11
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23:21
