Keep The Change
You can transform your dealership from the inside out, and Bart Nollenberger will show you how. “Keep The Change” is your go-to podcast for leadership growth in the automotive world—and there’s a reason leaders across the country swear by Bart’s coaching. His hands-on, proven approach has helped managers and owners just like you create lasting, meaningful change in their dealerships, and in every episode, he’s sharing his personal breakthroughs, field-tested strategies, and inspiring success stories, so you can do the same.
If you’re new here, you’re exactly where you need to be. Each episode of “Keep The Change” will empower you to develop stronger leadership skills, build a winning culture, and stay ahead in a fiercely competitive market. Ready to go beyond sales training and actually transform how your dealership operates? Join Bart and keep the change you’ve worked so hard to create.
Keep The Change
Why the Best Leaders Ask Questions Instead of Giving Answers | Chris Saraceno
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Chris Saraceno is back on Keep the Change. As VP and Partner of Kelly Automotive Group (12 franchises, 7 locations, ~500 team members), Chris knows what it takes to build and sustain culture at scale.
In this conversation, Bart and Chris go deep on why culture is really about behaviors, how great leaders adapt their communication style to each individual, and why being questioned by your team is a sign of a healthy organization. Chris shares lessons from his mentor Eustace Wolfington — including "think like a customer" and "don't play God, present options" — and how those principles still shape his leadership 40+ years into the automotive industry.
They cover the Theory of 5 framework (spiritual, partner, family, business/finance, health/fitness), Chris's upcoming children's book The Magic Stone, the power of catching people doing something right, and why candor paired with compassion is what separates good leaders from great ones.
Find Chris at TheoryOf5 and on LinkedIn and Facebook.
CONNECT WITH CHRIS SARACENO:
Website: TheoryOf5.com
LinkedIn: Chris Saraceno
Facebook: Chris Saraceno
Books mentioned: The Theory of 5 Book by Chris Saraceno | Winning by Jack Welch | The Next Conversation by Jefferson Fisher | The Self-Aware Leader by John Maxwell | Crucial Conversations | It's the Manager (Gallup)
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