#78 Leonel Lopez - The importance of building Strong Relationships with Customers

In this episode I'm joined by Leonel Lopez, a sales professional in the electrical industry.

We discuss the importance of teamwork in sales and how Leo learned this lesson from a great manager. Leo shares his career journey and how he quickly moved into a managerial role. He emphasizes the value of empathy and understanding in building relationships with customers. Leo also talks about his passion for the electrical industry and the satisfaction he gets from seeing his customers succeed.

Key Takeaways:

• Teamwork is crucial in sales, and understanding the value of working together can lead to success.
• Empathy and understanding are important traits for building strong relationships with customers.
• Passion for the industry and a desire to see customers succeed can drive sales professionals to excel.
• Success in sales is not just about hitting targets, but also about making a positive impact on customers' businesses.

Chapters

00:00 Introduction and Career Journey
02:18 The Importance of Teamwork and Supporting the Success of the Branch
08:27 Building Strong Relationships with Customers through Empathy
13:57 Passion for the Electrical Industry and Driving Customer Success
20:31 Creating Meaningful Connections and Providing Value to Customers

Check out Leo below:

https://www.linkedin.com/in/leonel-lopez-40b187184/