#90 Ayman Yousry - Problem Solving and Customer Satisfaction in Sales

In this epsiode I catch up with Ayman Yousry, a senior sales engineer at Konecranes. He shares his journey from an engineering background in Egypt to a successful sales career. 

He discusses the challenges of relocating to Australia and transitioning into sales. Ayman emphasizes the importance of building trust and rapport with customers, asking the right questions, and being a problem solver. 

Ayman aspires to mentor others in sales and find fulfillment in helping people. He defines success as peace of mind and finding happiness in the simple things in life.

Takeaways

• Transitioning from an engineering background to sales requires adaptability and a problem-solving mindset.
• Building trust and rapport with customers is crucial for success in sales.
• Listening and asking the right questions are key skills for identifying customer needs and finding the right solutions.
• Success in sales comes from being genuinely interested in helping customers and providing value.
• Mentoring others and finding fulfillment in helping people contribute to a successful and fulfilling career.
• Success is defined as peace of mind and finding happiness in the simple things in life.

Chapters

00:00 Introduction and Background
06:07 Relocating and Changing Careers
10:08 Adapting to a New Environment
13:09 Overcoming Challenges and Progressing in Sales
21:10 Progression and Future Goals
27:32 Defining Success and Making a Difference

Check Out Ayman below : 

https://www.linkedin.com/in/aymanyousry/