#115 Theo Elliot - Client acquisition, retention, and the significance of understanding client needs

In this episode, I catch up with Theo Elliott, a recruiter of nearly 10 years who has recently started his own  Industrial recruitment business in Australia after years of experience in New Zealand. 

Theo shares insights into the challenges of starting a new venture, the importance of personal branding, and the dynamics of the industrial recruitment space. He discusses client acquisition, retention, and the significance of understanding client needs. 

Theo reflects on his journey, the importance of work ethic, and his vision for success in both business and personal life.

Takeaways:

• Starting a new recruitmnet business comes with challenges, including client acquisition and rejection.
• Personal branding is crucial in the recruitment industry.
• Understanding client needs is key to successful account management.
• The industrial recruitment space is currently candidate-driven, making retention a challenge.
• Building strong relationships with clients is essential for long-term success.
• Theo emphasizes the importance of grit and accountability in recruitment.
• Investing in personal development is vital for growth in the recruitment field.
• Work ethic has been a significant factor in Theo's career progression.
• Success for Theo includes building a sustainable business and work-life balance.

Chapters

00:00 Introduction to Theo Elliott and His Journey
02:56 Starting Rover Recruitment: Challenges and Triumphs
06:05 Understanding Personal Branding in Recruitment
08:59 Navigating the Industrial Recruitment Space
11:50 Client Management and Delivering on Promises
15:13 The Importance of Accountability in Recruitment
17:58 Overcoming Rejection and Building Confidence
20:52 The Motivation Behind Starting His Own Business
24:08 Balancing Business Ownership and Recruitment
27:10 Self-Reflection and Continuous Improvement
29:50 Defining Success in Business and Life

Check out Theo below:

https://www.linkedin.com/in/theo-elliott-12b134148/

This epsiode is in partnership with Recview:

https://recview.ai/