Experience This! Travel Industry Insights and Opinions

Season 3. Episode 5 - Jessie Fischer - GuestOS

Bruce Rosard, Lori Timony, Christian Watts Season 3 Episode 5

Get introduced to Jessie Fischer, Founder & CEO, GuestOS. Jessie got an early start in the hospitality business, starting when she was 12 years old, working at her family's motel near Yosemite National Park

​GuestOS is an AI-driven concierge platform tailored for the hospitality industry, aiming to enhance guest experiences through personalized, 24/7 multilingual support. Founded in 2023 by Jessie, the company leverages AI to automate and enrich guest interactions. ​

  • Personalized Guest Interactions: Offers tailored recommendations based on guest preferences and behaviors, facilitating seamless communication via SMS and voice. ​
  • Operational Efficiency: Streamlines hotel operations by managing reservations, itineraries, and guest data, allowing staff to focus on direct guest services. ​
  • Emergency Response Initiatives: Developed AI-powered hotlines during crises, such as the California wildfires, to provide real-time information and support to affected communities. ​

GuestOS positions itself as the first AI-native concierge for hotels, focusing on unlocking new revenue streams beyond room bookings by managing the discovery, booking, and payment process for onsite experiences. ​

For more information, visit their official website: guestos.ai.

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