Dear Laura Show
Front Office Rocks
Laura Nelson, the founder of Front Office Rocks, starts a podcast/video series to answerdental office management questions from her audience. The series is called "Dear LauraShow."
Episodes
Dear Laura Show - Ep 14 - Breaking down a patient account | Morning schedule reviewNovember 15, 2023
Dear Laura Show - Ep 13 - Last minute hygiene cancellations | Insurance focused patientAugust 02, 2023
Dear Laura Show - Ep 12 - How to avoid outstanding insurance claims | Morning Huddle | Dental emergencies July 18, 2023
Dear Laura Show - Ep 11 - How to handle cancellations | Asking the patient to pay June 24, 2023
Dear Laura Show - Ep 10 - Handling gossip in the office | Second opinions and shoppersJune 08, 2023
Dear Laura Show - Ep 9 - Patient's treatment plan | Narratives and additional informationMay 31, 2023
Dear Laura Show - Ep 8 - Basics of how to build a productive schedule | The right amount of communication May 16, 2023
Dear Laura Show - Ep 6 - Communicating with patients about insurance and financial obligationsApril 12, 2023
Dear Laura Show - Ep 5 - How to offer an appointment | Effective scheduling for Doctor and Hygienist March 24, 2023
Dear Laura Show - Ep 4 - Understanding insurance claims | Setting the tone for the officeMarch 15, 2023
Dear Laura Show - Ep 3 - Writing a good job advertisement | Excellent telephone skillsFebruary 28, 2023
Dear Laura Show - Ep 2 - What is block scheduling? | Helping patients from first call to treatment presentation February 14, 2023
Dear Laura Show - Ep1 - Remember your why | Exceptional service and etiquette.February 01, 2023