
The Ten In Ten Podcast
Are you a busy CX professional?
Then this podcast was made for you.
Welcome to Ten in Ten! Ten rapid questions in ten minutes with CX leaders and thinkers across a wide range of industries.
Discover what Australia's best people in CX are excited about in this growing industry.
Gain insights from inside local government, Australia's biggest retailers, wealth management funds and so much more.
Episodes
8 episodes
Ten in Ten Episode 8 - Decoding CX Brilliance: The Best of Season 1
Join us for an exhilarating ride as we round off an incredible first season of Ten in Ten with a compelling highlight episode! In this Customer Experience (CX) powerhouse podcast, we've brought together some of the brightest minds in the indust...
•
Season 1
•
Episode 8
•
15:09

Ten In Ten Episode 7 - How to be MATES with your customers with Mark Fazio
This month on Ten In Ten we chat with Mark Fazio - Co-CEO at Mate Mobile and Internet.The story of Mate Internet and Mobile is a great one. Started by two identical twin brothers in their Aunty's backyard in Western Sydney, Mate has gro...
•
Season 1
•
Episode 7
•
16:19

Ten in Ten Episode 6 - The Power of Understanding Employee Needs in CX Design with Hayley Spraggett, Slater and Gordon Lawyers
In this episode, we are thrilled to have Hayley Spraggett, the Head of Client Intake and Care at Slater and Gordon, as our special guest. Join us as we delve into Hayley's career journey and explore her perspectives on the vital ro...
•
Season 1
•
Episode 6
•
12:50

Ten In Ten Episode 5 - Marketing and CX, the perfect match! - Monique Bate LegalSuper
Welcome back to ten and ten!the official podcast of CX loop.The show where we take leaders and customer experience. We put them against ten questions in 10 minutes.Today's guest has an extremely impressive CV working across...
•
Season 1
•
Episode 5
•
11:43

Ten in Ten Episode 4 - Vital CX lessons from the Community with Greg Curcio *BONUS CONTENT*
It's Ten in Ten!Join our conversation with Greg Curcio : Director of Customer and Performance, at Knox City Council.Greg is a passionate CX professional, #TourTech Start up founder, and currently navigating the relationships bet...
•
Season 1
•
Episode 4
•
17:01

Ten In Ten Episode 3 - Why you should be designing with optimism - With Brendan Donoghue
Welcome back to Ten in Ten! The official podcast of CX Loop!This month I was lucky enough to be joined by the wonderful Brendan Donoghue - Head of Digital and Customer Experience at Uni Super!Brendan describes himself as an eterna...
•
Season 1
•
Episode 3
•
13:38

Ten in Ten Episode 2 - The Future of CX with Travis Brown
Welcome back to Ten in Ten!This interview series takes some of Australia's top CX experts and puts them against ten hard hitting questions in ten minutes! (Or more, or sometimes less)In our first episode for 2023 we've been...
•
Season 1
•
Episode 2
•
14:42
