LFG with JJ
Welcome to LFG with JJ. On this podcast, you'll learn how to level up your CX game by navigating CX and AI technologies from Juan Jaysingh, the CEO of Zingtree, the AI-powered Customer Experience platform providing solutions that turn every human into an expert. 700+ companies across 54 countries trust our solutions to boost their contact center proficiency, enable their customers to self-help, improve their internal processes, and more with Zingtree.
Episodes
10 episodes
LFG with JJ, E10 - Ted Stodolka
Ted Stodolka is the Head of Global Consumer Experience at SharkNinja. With a career spanning over three decades in customer experience, Ted shares his journey from his first job to becoming a leader in the CX space. He...
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Season 1
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Episode 10
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42:08
LFG with JJ, E9 - Arnab Mishra
In this episode of LFG with JJ, Arnab Mishra, CEO of Xactly, joins Juan Jaysingh for a captivating dialogue.Arnab recounts his inspiring journey as a first-generation immigrant, shaping his career in technology, banking, and private equi...
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Season 1
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Episode 9
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40:21
LFG with JJ, E8 - Tom Lewis
Tom Lewis, the Partner at Newport LLC, joins Juan Jaysingh on this episode of LFG with JJ, delving deep into the intricate world of CX and AI technologies. Tom, with his vast experience in the CX realm, sheds light on the disruptio...
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Season 1
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Episode 8
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32:10
LFG with JJ, E7 - Cynthia Long
Cynthia Long, the Customer Success Change Leader for Continuous Improvement and Innovation Testing at Intuit, graces this episode of LFG with JJ with her rich tapestry of experiences.Cynthia's unique upbringing, moving between countries...
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Season 1
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Episode 7
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37:28
LFG with JJ, E6 - Justin DeLorenzo
Justin DeLorenzo is the VP of Customer Experience & Operations at Snow Joe. Justin holds the notable distinction of being the youngest VP of Customer Experience and Operations ever to appear on our podcast. Justin shares his ba...
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Season 1
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Episode 6
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42:37
LFG with JJ, E5 - Todd Sale
Todd Sale is the SVP of the Customer Experience Operations Team at FleetCor, a global leader in providing fuel cards and workforce payment products to businesses.In this episode, Todd shares his unique background, starting from a blue-c...
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Season 1
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Episode 5
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36:49
LFG with JJ, E4 - Nadira Kharmai
Juan interviews Nadira Kharmai, the CX Leader at Priority Health, a nonprofit health benefits company focused on improving the health and lives of one million members across Michigan.Nadira shares her career path, starting from the medi...
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Season 1
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Episode 4
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33:34
LFG with JJ, E3 - Monika Aufdermauer
Juan interviews Monika Aufdermauer, VP of User Success at KOHO, with 15+ years of CX experience. Monika shares her journey, from accidental entry into CX to thought leadership, discussing CX roles, AI advancements, and ChatGPT's po...
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Season 1
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Episode 3
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23:46