MSPland
For many out there, MSPland refers to the world of IT Managed Service Providers and those who are the IT lifeline of SMB’s all around the globe. Now, it’s also the name of this podcast! A new show where you’ll hear directly from peers and other thought leaders about how to grow as an operator or business owner in MSPland. Instead of product pitches or the latest monotonous platform update, we’re only interested in the stories and the insights direct from the front lines of MSPland that you can take away to help grow your business and become a better operator in the channel.
Episodes
19 episodes
MSPland EP15 - Strategies for Scaling a Leading MSP | Gordon Carr, Stellar Systems
In this episode, we sit down with Gordon Carr, the Managing Director of Stellar Systems, a leading managed service provider (MSP) based in Perth. Gordon shares his inspiring journey from starting as a tech and working his way up to being a succ...
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Episode 15
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34:11
MSPland EP14 - Transforming a communications business into an ICT leader | Steve Bower, Baycom ICT
In this episode of MSPland, we chat with Steve Bower, the Managing Director of Baycom ICT in Auckland, New Zealand. Steve delves into his journey of founding Baycom and transitioning it from a communications-focused business into a comprehensiv...
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Episode 14
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24:39
MSPland Shorts: Securing Phone Payments Before the PCI DSS 4.0 Deadline | Iain Edgar, Access4
In today’s update, we dive into how to keep phone payments safe with Iain Edgar, Product Manager at Access4. Iain shares what the March 31, 2025 deadline for PCI DSS 4.0 compliance means for businesses taking phone payments and why it’s importa...
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16:14
MSPland EP13 - From Technology Distribution to Cloud Communications | Brad Milne, Access4
In this episode, we sit down with Brad Milne, the newly appointed COO of Access4 and former Managing Director of Channel UC. Brad takes us through Access4's recent acquisition of Channel UC and shares his incredible journey from running a succe...
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Episode 13
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31:20
MSPland EP12 - Mergers, culture and how MSPs can thrive through change | Bernard Moran, Virtual IT Group
In this episode, we talk to Bernard Moran, CEO of Virtual IT Group, otherwise known as VITG. Bernard runs us through his career journey from sports management at Cricket Australia, to running an MSP. He recounts the day where VITG acquired thre...
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Episode 12
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38:33
MSPland EP10 - LIVE! - How to kickstart your MSP marketing function in 2024 | Nicholas Clement (Access4) and Lara Pascoe (TechTent)
This episode explores how MSPs can navigate the shift towards effective marketing strategies. Nicholas Clement, Head of Marketing at Access4, and Lara Pascoe, Director of B2B Technology and MSP Marketing at TechTent, delve into the challenges f...
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Episode 10
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54:06
MSPland EP11: Notes from the CTO of an MSP | Dan Egglestone, T4 Group
In this episode, we're joined by Dan Egglestone, Chief Technology Officer at T4 Group, who reflects on the changes in MSPland, transitioning from hands-on, onsite operations to a predominantly remote environment—a shift accelerated by the onset...
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Episode 11
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38:59
MSPland EP9 - LIVE! - The Art of Selling | Peter Eldon and Mathew Jameson
This insightful webinar covers the essentials of running successful discovery meetings with customers. Whether you're a seasoned sales professional or just starting out, this session will equip you with the knowledge and strategies to foster st...
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Episode 9
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1:00:00
MSPland EP8: Strategies for navigating the evolving landscape of MSP sales | David Rose, efex
In this episode, we delve into the world of sales with David Rose, the Head of Sales at efex. Leveraging his extensive sales background, David shares insights on efex's journey, the evolving landscape of sales, post-acquisition organisational s...
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52:26
MSPland EP6: Navigating mental health in MSPland | Dan Williams, Independent EQ & Without Fear
In this episode, Peter Eldon, Sales and Marketing Director at Access4, sits down with Dan Williams, the founder of Independent EQ. Together, they delve into the transformation of the MSP landscape and the reasons behind Dan's decision to label ...
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Episode 6
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1:01:12
MSPland EP7 - LIVE! - How to build a top performing sales team in 2024 | Peter Eldon and Mathew Jameson
Tune in to the inaugural LIVE episode of MSPland, where Peter Eldon, Director of Sales and Marketing, and Mat Jameson, Head of Channel at Access4, join us for an insightful discussion on unlocking extraordinary sales performance. Discover the k...
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Episode 7
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1:09:23
MSPland EP5: Growing a local MSP to an emerging global player | Chuong Mai-Viet, Fuse Technology
In this episode, we chat with Chuong Mai-Viet, Managing Director at Fuse Technology, about his MSP story. A veteran in MSPland, Chuong talks about his beginnings from his time at Brennan IT to how he founded Fuse Technology - and all the key le...
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Episode 5
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36:10
MSPland Shorts: Why MSPs should centralise their vendor spend | Ben Kelly, Access4
In today's MSPland Shorts, we delve into the MSP benefits of centralising all your spend on a single vendor. Ben Kelly, Head of Acquisition at Access4, shares about the common issues that MSPs face while using different vendors, and how central...
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4:35
MSPland EP4: Best financial practices for MSP success | Laurie Coll, Access4
In today’s episode, we chat about all things finance with Laurie Coll, Finance Director at Access4. He provides key insights on managing the finances of an MSP business, including best practices, cash flow, running a recurring revenue model and...
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Season 1
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Episode 4
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25:42
MSPland EP3: How MSPs can grow with mergers and acquisitions | Michael Sobota, IT&C
In today’s episode, we focus on mergers and acquisitions with Michael Sobota, Managing Director of IT&C. Michael has more than two decades of experience in MSPland, performing roll-ups for his own business and for others. He shares the bigg...
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Season 1
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Episode 3
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40:55
MSPland Shorts: Unleashing sales success through company culture | Diego Torre, Access4
In today’s MSPland Shorts, we dive into the importance of company culture with the unstoppable Diego Torre, Partner Growth Manager at Access4! He shares what it takes to build a thriving team - from cultivating the right mindset, to arming sale...
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Season 1
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Episode 3
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4:37
MSPland EP2: How to sell voice and run a recurring revenue business | Mathew Jameson, Access4
If you run a sales team or are a seller yourself, you’re going to love this episode. We sit down with Mat Jameson, the new Head of Channel at Access4, to talk about his long and storied career in selling voice and telecommunications. There's a ...
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Season 1
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Episode 2
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35:29
MSPland EP1: How to balance the MSP game with life as a mompreneur | Karen Giles, Syntech IT
In today’s episode, we sit down with Karen Giles, Managing Director of Syntech IT, to talk about how the industry has changed since she started her business more than a decade ago, as well as the main challenges she faces. We then also get into...
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Season 1
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Episode 1
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39:30