Cleaning Business Life

Episode #33 - Christmas Tipping and Client Gifts for your Cleaning Business

• Shannon Miller

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0:00 | 21:35

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To ensure promptness, educate your clients about tipping. Many clients are unaware that tipping is an option. Include your tipping policy in all your paperwork and contracts, such as the Cleaning Business Contract Bundle, to clarify expectations.

Show appreciation to your clients with thoughtful gifts like cards, candles, or home goods. As your business grows, reserve special gifts like gift baskets, gift cards, or wine for your top 1-3% of clients.

Supporting other businesses through buying or trading can help offset the cost of holiday gifts. Consider hosting fun events like white elephant gift exchanges or Christmas employee appreciation parties in January, after the holiday rush.

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Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

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— Shannon & Jamie



TIP-To ensure promptness.

Teach your clients how to TIP, most clients do not know that they can tip if they choose to TIP.

 

The tipping policy is listed on all my paperwork, this is mentioned inside the Cleaning Business Contract Bundle. Here is the link: https://klean-freaks-university.newzenler.com/courses/basic-contract-bundle

 

Client Gifts, Cards, Candles, home goods are all good gifts to give out to your clients. As you grow only the top 1-3% of your clients will get actual gifts. Gift Baskets, Gift Cards, Wine etc…

 

Supporting other businesses is helpful. And try to buy/trade what you can to help offset the “Cash” cost of buying gifts at the holidays.

 

White elephant gifts are fun!! So are Christmas employee appreciation parties. We usually did these in January, as we were so busy during the Holiday Break