Cleaning Business Life
Welcome to Cleaning Business Life — the podcast built for cleaning business owners who want more than just a mop and bucket job. Hosted by Shannon Miller, Founder of Klean Freaks University, and Jamie Runco, CEO of Above All Cleaning Company, this show dives into the real-life strategies, stories, and lessons that turn everyday cleaners into thriving business owners. From your very first few clients to scaling beyond the 500,000 and beyond, you’ll get practical tips, honest insights, and inspiration from people who know the grind.
If you’re ready to build a business that works for you—and not the other way around—you’re in the right place.
Each episode dives deep into topics like:
✔️ Building scalable systems that create efficiency and long-term success.
✔️ Product reviews & recommendations to equip your team with the best tools.
✔️ Expert interviews with industry leaders sharing real-world insights.
✔️ Q&A sessions tackling your most pressing business challenges.
✔️ Industry trends & strategies to keep you ahead of the competition.
Tune in every week and take your cleaning business to the next level! 🚀
Want to get a hold of us, please email us at cleaningbusinesslife@gmail.com
Cleaning Business Life
Episode #33 - Christmas Tipping and Client Gifts for your Cleaning Business
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To ensure promptness, educate your clients about tipping. Many clients are unaware that tipping is an option. Include your tipping policy in all your paperwork and contracts, such as the Cleaning Business Contract Bundle, to clarify expectations.
Show appreciation to your clients with thoughtful gifts like cards, candles, or home goods. As your business grows, reserve special gifts like gift baskets, gift cards, or wine for your top 1-3% of clients.
Supporting other businesses through buying or trading can help offset the cost of holiday gifts. Consider hosting fun events like white elephant gift exchanges or Christmas employee appreciation parties in January, after the holiday rush.
Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.
Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.
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Until next time—keep showing up, keep sh...
TIP-To ensure promptness.
Teach your clients how to TIP, most clients do not know that they can tip if they choose to TIP.
The tipping policy is listed on all my paperwork, this is mentioned inside the Cleaning Business Contract Bundle. Here is the link: https://klean-freaks-university.newzenler.com/courses/basic-contract-bundle
Client Gifts, Cards, Candles, home goods are all good gifts to give out to your clients. As you grow only the top 1-3% of your clients will get actual gifts. Gift Baskets, Gift Cards, Wine etc…
Supporting other businesses is helpful. And try to buy/trade what you can to help offset the “Cash” cost of buying gifts at the holidays.
White elephant gifts are fun!! So are Christmas employee appreciation parties. We usually did these in January, as we were so busy during the Holiday Break
