Cleaning Business Life

Pepsi vs. Coke — What the Cola Wars Can Teach Your Cleaning Business Ep. 219

Shannon Miller & Jamie Runco Season 2026 Episode 219

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0:00 | 23:18

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Did Pepsi really win the Cola Wars? If so, why did Coca-Cola remain one of the most recognizable brands in the world?

In this episode of Cleaning Business Life, Shannon Miller takes a nostalgic look back at the Pepsi Challenge, the rise and fall of New Coke, and the marketing battle that shaped generations of consumers.

From childhood memories of blind taste tests at county fairs to a visit to the World of Coca-Cola in Atlanta, Shannon explores why customers don't always choose products based on price or even taste. Instead, they choose brands based on trust, memories, habit, and emotion.

In this episode, we discuss:

• The history of Pepsi versus Coke

• Why Pepsi often won blind taste tests

• What led to the failure of New Coke

• The psychology behind customer loyalty

• How great brands create emotional connections

• Why customers choose one cleaning company over another

• The difference between winning the estimate and winning the long-term relationship

• What small business owners can learn from one of the greatest marketing battles in American history

Whether you own a cleaning company, run a small business, or simply remember the Cola Wars, this episode is a reminder that customers aren't just buying a product—they're buying an experience.

Because at the end of the day, your business doesn't have to win every estimate. It needs to become the company people think of first.

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Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

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Because in life — and in business — clean is just the beginning.

— Shannon & Jamie