The Restaurant Innovator

How to Flip a Struggling Restaurant Into a Success Story

FSR magazine Season 1 Episode 96

Heirloom Restaurant Group founder Kevin Santiago shares his lessons on revamping and revitalizing restaurant concepts, what he looks for in acquisition opportunities, and how to systematically optimize your business. He also talks about coaching people up and building confidence, giving kitchen staff ownership stakes, and how to weather the current challenges in the economy.