In the CRE Vault with Mike and Marc

How Facility Maintenance Protects Your Asset with Special Guest Shawn Herzog, Senior Vice President of Facilities Maintenance at NAI FMA Realty

Mike Ball and Marc Hausmann, CCIM, SIOR Season 1 Episode 15

In this week's episode, Mike and Marc welcome Shawn Herzog, Senior Vice President of Facilities Maintenance at NAI FMA Realty for a discussion about facilities management for a commercial building.  Shawn explains the role maintenance has in protecting a commercial real estate asset and the different approaches to facilities management.   He discusses the career path that he took to reach his current position and the benefits of pursuing a trade career.

Episode Notes:
Intro (0:00)
About Shawn Herzog and his career path (1:55)
How the industry has changed to intelligent buildings with digital controls (5:11)
The benefits of having maintenance and management for building owners (7:58)
The difference between preventative maintenance and reactionary maintenance (11:37)
What are the most expensive mechanical items in a commercial building (16:35)
Challenges with the hiring process (19:58)
What are the ideal trades to learn for a career in this industry (27:07)
The difference in maintenance for the building classes (29:52)
How the quality of maintenance impacts tenant satisfaction (32:25)

People on this episode