"You're In Charge" with Glenn Pasch
You're in Charge with Glenn Pasch is the leadership podcast that gives managers and business owners real-world strategies to lead with confidence, clarity, and impact. Whether you're a new manager learning to build trust or an experienced leader navigating team dysfunction and burnout, each episode delivers practical advice, personal stories, and actionable takeaways.
Host Glenn Pasch—CEO, leadership coach, and business trainer—shares decades of hands-on experience working with executives, sales teams, and front-line managers across industries. From communication skills to accountability culture, this show tackles the tough parts of leadership with empathy and expertise.
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Welcome to the "You're in Charge. Now What."
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Glenn Pasch is CEO of PCG Digital, a leading digital marketing agency specializing in helping businesses get customers raving, recommending & returning for more. He is a speaker & author of "The Road to Sold", "Selling Cars in the Digital Age" and "The Power of Connected Marketing"
Linkedin: https://www.linkedin.com/in/glennpasch/Personal Website http://glennpasch.com/Company website: https://pcgdigital.com/
"You're In Charge" with Glenn Pasch
“Stop the Spillage: Turning Missed Opportunities into Sales” with Glenn Pasch
Welcome to a New Season of Shows:
In this episode, Glenn Pasch tackles one of the biggest blind spots in automotive retail — lost sales follow-up. He explains how most dealerships lose deals not because of a lack of leads, but because of a broken process after the customer leaves the showroom.
Drawing insights from dealer leader Brad Wise, Glenn breaks down how to minimize “spillage” and recover the 10–20 vehicles that slip away each month due to poor follow-up. He outlines practical steps for reviewing your CRM, creating a written follow-up process, and setting measurable goals to re-engage unsold customers.
Glenn shows how to identify when customers buy elsewhere — and how to stop it from happening again. Whether you manage a the whole operation, the BDC, sales team, or marketing operation, this episode will help you build an accountability culture that turns missed chances into measurable wins.
About Glenn Pasch
“Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.”
Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies.
He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally.
With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results.
Let’s Connect
Website: https://bit.ly/3HyFK3J
LinkedIn: https://www.linkedin.com/in/glennpasch/
Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq
If you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/
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