The Ecomm Manager
Filled with actionable insights and personal stories, The Ecomm Manager Podcast goes beyond the buzzwords and flashy headlines. The Ecomm Manager Podcast helps ecommerce professionals better understand branding, marketing, analytics, customer experience, and logistics with helpful advice from industry experts who made it big.
Episodes
14 episodes
How To Successfully Use Facebook Ads for Ecommerce in 2023
Ever feel like you're on a constant treadmill of trying to understand how to maximize the benefits of Facebook advertising for your ecommerce business?Cut through the digital clutter with this episode's guest—fractional marketer Stacy Z...
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37:30
Does Your Ecommerce Business Need To Hire A Marketing Agency?
Ever wondered why your ecommerce business isn’t soaring to greater heights? It could be time for a marketing agency. In this episode, we have Jonathan Naccache, the head honcho at Webistry, one of the top digital marketing agencies...
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29:26
How To Set Up An Ecommerce Delivery Experience That Will Wow Your Customers
We've all had good and bad delivery experiences purchasing products online. For ecommerce businesses, providing a good delivery experience will often lead to a repeat purchase. While a bad one will lead to repeat calls to customer service, and ...
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24:24
How To Build Better Shipping Processes For Ecommerce
There are so many options when it comes to shipping your products to your customers. Do you offer free shipping? Same day shipping? Do you offer shipment tracking? Are you using the right shipping products? And are you making sure your packagin...
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24:07
How To Automate Ecommerce Processes With AI
Surya Sanchez—Founder of DeepIdea Lab—shares about how AI is transforming ecommerce and how ecommerce managers can implement AI and automation in their online stores.
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23:24
How To Catapult Your Ecommerce Brand's Social Media Growth
What are some of the best ways to get your business and your brand in front of potential customers who spend more and more time on social media?In this episode, host Francois Marchand is joined by Monica Warren—Founder of Pretty Perfect ...
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23:45
How to Align Your Customer’s Values With Your Ecommerce Brand Strategy
How can ecommerce businesses build brand communities, loyalty, and long-term success by aligning with customers' values?In this episode, host Francois Marchand is joined by Katie McCourt—Co-Founder of Pantee—to talk about how to align y...
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35:43
How To Leverage Community Marketing For Ecommerce Growth
In this episode, host Francois Marchand is joined by Sam Thomas Davies—Growth Marketing Manager at Drip—to talk about why community marketing is such a hot topic for growth in ecommerce and beyond, and why it matters now more than ever.
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32:01
How To Make Sense Of China’s Supply Chain For Global Ecommerce Businesses
In this episode, host Francois Marchand is joined by Dayu Yang—CEO at EcommOps—to talk about the best practices for shipping direct to consumers from China and everything in between, including: cultural differences, risks, rewards, quality cont...
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44:11
A Broker's Guide To Successfully Buying & Selling Ecommerce Businesses
In this episode, host Francois Marchand is joined by George Moulos—CEO at Ecommerce Brokers—to dive deep into buying and selling ecommerce businesses. Learn what to look at when you're considering buying an ecommerce business, how to get your b...
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33:48
How To Reach New Customers And Personalize Their Journey With Your Brand
In this episode, host Francois Marchand is joined by Leah Tu'inukuafe—Head of Digital and eCommerce at Motto Fashions—to talk about how to reach new customers and personalize their journey with your brand.
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28:57
How To Use Humor To Make A Serious Ecommerce Product Fun (and Sell A Ton)
In this episode, host Francois Marchand is joined by Jessica Postiglione—CEO & Founder of Bonny—to talk about how to use humor to make your ecommerce product fun to sell and sell a lot.
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28:20
