Facts Not Feelings with Brooke C. Furniss
Every week, BZ Consultants Group's Founder/President, Brooke C. Furniss, differentiates facts from feelings. As it is imperative to surround oneself with people smarter than yourself, experts from their respective fields will be stopping by so we can learn, grow, and move this auto industry forward. Sit back, grab your beverage of choice, and let's continue to set the precedence of facts not feelings! Connect with me at https://bzconsultantsgroup.com/
Facts Not Feelings with Brooke C. Furniss
How AI is Revolutionizing Car Dealerships 🚗🤖
AI is transforming the automotive industry—are you ready to embrace the future?
In this episode of Facts Not Feelings, Brooke Furniss sits down with Rich Sands, CEO of Stella Automotive, to explore how AI is reshaping dealership operations. From booking service appointments to providing seamless customer interactions, learn how automotive-specific AI solutions are making dealerships more efficient, profitable, and customer-friendly.
👉 3 Main Takeaways:
1️⃣ AI Enhances Efficiency: Handle repetitive tasks like service appointment bookings while allowing employees to focus on high-value interactions.
2️⃣ Choose Automotive-Specific AI: Platforms tailored for dealerships ensure data security and effective communication.
3️⃣ AI and Human Roles Unite: Free up your team to build stronger customer relationships and drive revenue.
Discover how AI is the key to delivering a frictionless customer experience while protecting your dealership's data and enhancing profitability. Don’t miss this episode—watch now and unlock the potential of AI for your business!
Connect with Our Speakers:
- Rich Sands: https://qrch.net/sop5j0lt3ayu
- BZ Consultants Group: https://qrco.de/bcqqFo
Listen on Your Favorite Platform:
- Apple Podcasts 🎙️ https://apple.co/3DYjWN0
- Spotify 🎧 https://spoti.fi/3DNNgFI
- YouTube ▶️ https://bit.ly/3jDwPoO
➡️ Whether you're a GM, dealer, or marketing agency, this episode is packed with actionable insights to transform your vendor relationships into true partnerships.
👉 Don’t forget to like, comment, and subscribe for more episodes of Facts Not Feelings!
Chapters:
00:37 - Introduction
01:51 - How AI is Transforming Automotive Customer Service
06:08 - Evaluating AI Solutions for Dealership Success
08:40 - Key AI Integrations for Dealership Efficiency
14:31 - Enhancing Customer Engagement with AI Efficiency
17:10 - Leveraging AI Preferences for Better Customer Engagement
21:18 - Future of AI in Automotive Retail: Unified Data & Streamlined Operations
27:00 - Maximizing AI for Dealership Success: Service Efficiency & Revenue Growth
36:28 - Lightning Round
