Facts Not Feelings with Brooke C. Furniss
Every week, BZ Consultants Group's Founder/President, Brooke C. Furniss, differentiates facts from feelings. As it is imperative to surround oneself with people smarter than yourself, experts from their respective fields will be stopping by so we can learn, grow, and move this auto industry forward. Sit back, grab your beverage of choice, and let's continue to set the precedence of facts not feelings! Connect with me at https://bzconsultantsgroup.com/
Facts Not Feelings with Brooke C. Furniss
🚗 The Car Buying Shift No One’s Talking About!
🚗 The automotive industry is evolving fast! Are you keeping up?
Join me, Brooke Furniss, and Tim Cox, Co-Founder of CarNow, as we dive into the biggest shifts in car buying, leadership, and technology in today's automotive world. From rising interest rates to AI-driven solutions and the secret to high-performing dealerships, we break down Facts Not Feelings.
🔑 Main Takeaways:
1️⃣ Selling Cars the Way Customers Want to Buy – Why payment shopping is dominating the market and how top dealers are adapting.
2️⃣ AI & Digital Retailing – The right way to integrate AI without losing the human connection that drives car sales.
3️⃣ Leadership & Culture in Automotive – The one factor that separates high-performing dealerships from struggling ones.
Connect with Our Speakers:
- Tim Cox: https://qrch.net/sqvd5fb6322a
- BZ Consultants Group: https://qrco.de/bcqqFo
Listen on Your Favorite Platform:
- Apple Podcasts 🎙️ https://apple.co/3DYjWN0
- Spotify 🎧 https://spoti.fi/3DNNgFI
- YouTube ▶️ https://bit.ly/3jDwPoO
👉 If you found this valuable, drop a comment! Let us know your biggest takeaway, and don’t forget to like & subscribe for more Facts Not Feelings episodes.
🔔 Turn on notifications so you never miss out on expert insights that will transform the way you sell and service cars!
Chapters:
00:36 - 🚀 Welcome & The Story Behind "Facts Not Feelings”
03:47 - Adapting to Market Shifts & Evolving Customer Expectations
11:50 - Navigating EV Adoption & Market-Specific Strategies
14:08 - AI & Service: Enhancing Customer Experience the Right Way
19:46 - Leadership That Drives Success: Traits of Top Dealers
28:08 - Developing Future Leaders: The Power of Mindset and Growth
42:58 - Lightning Round & Closing Thoughts: Leadership, Laughs, and Lasting Impact
#CarBuying #Leadership #CustomerExperience
