Happy to Help | A Customer Support Podcast

If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you!

Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception!

Guest

Chase Clemons

Chase Clemons is the Head of Customer Support at 37signals, the team behind Basecamp, HEY, and the new ONCE line of apps. With over 15 years of customer experience, Chase has done it all - frontline support in the queue, new customer success plus onboarding, team hiring/training, product research through the Jobs to be Done framework, and more.

To learn more about Chase, visit his website, chaseclemons.me, or shoot him an email chase@hey.com.

https://chaseclemons.me/

Guest appearance on:

Strategies for Understanding and Implementing Customer Feedback with Chase Clemons