ASW Conversations: A Roadmap For Our Aftermarket Future, with NAPA’s Donovan Ringo

Donovan Ringo, senior manager of emerging technologies at NAPA, explores the transformative technologies reshaping the automotive industry, particularly for repair shops. With ADAS, EVs and autonomous driving at various stages of sophistication, Ringo emphasizes the critical need for independent shops to invest in emerging technologies. He discusses the challenges shops face in adopting new tech, from training to equipment costs, and to retain customers and compete with dealerships. With predictions of EVs reaching 30% of the car parc in a decade and ongoing advancements in autonomous driving, Ringo explores the importance of continuous learning and adaptation in the rapidly evolving automotive landscape.