Auto Service World Conversations
News, views, features and commentary about the automotive repair and service industry in Canada.
Auto Service World Conversations
What Young Aftermarket Leaders Need Most From Executives, with Elisse Richardson
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Young aftermarket leaders want clearer paths, more trust and better communication from today’s executives. Elisse Richardson, district sales manager at Driv and chair of Modern Industry eXpertise (MiX), a leadership council made up of young industry leaders, about research findings. She explores why only so few high-potential leaders feel unclear on advancement, why many hesitate to raise concerns and how shifting priorities without context erodes alignment. Richardson explains how reverse mentoring, over-communication and letting young leaders own decisions – and even fail – can improve retention and performance.