In this show, I talk about some challenges we've run into, and a pretty major decision I'm making: to quit our residential business completely. Listen in as I talk through some of the reasons we're making this change, and what the plan is going...

In this show, I discuss a pivotal moment in the company as we shift into an investment phase, and focus on customer acquisition, and building our credibility online. It's a fairly risky strategy in terms of spending because, well, I might lose ...

One of the cornerstones of my cleaning company's business - has been higher quality than our competitors. But what happens when we don't live up to that standard? In this show, I discuss a day that seemingly would never end - when we had multip...

Hitting $1M in revenue per year is a big milestone for a business. It marks the transition from a business that has no idea, into one that has begun to flesh out processes, procedures, and figured out how to acquire customers. In my opinion, if...

Ever been afraid to reveal your prices to customers, dreading they might reject you for being too steep? I recall a real-life encounter where I quoted a higher than usual price, and to my surprise, the customer agreed! Through this experience, ...