What's Up with Tech?
Tech Transformation with Evan Kirstel: A podcast exploring the latest trends and innovations in the tech industry, and how businesses can leverage them for growth, diving into the world of B2B, discussing strategies, trends, and sharing insights from industry leaders!
With over three decades in telecom and IT, I've mastered the art of transforming social media into a dynamic platform for audience engagement, community building, and establishing thought leadership. My approach isn't about personal brand promotion but about delivering educational and informative content to cultivate a sustainable, long-term business presence. I am the leading content creator in areas like Enterprise AI, UCaaS, CPaaS, CCaaS, Cloud, Telecom, 5G and more!
What's Up with Tech?
Unifying Teams And Mobility For Business
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What if your mobile number became the single identity that powers every call, text, and meeting—on your smartphone, your desk phone, and your laptop? We sat down at the T-Mobile for Business booth to unpack a 5G connected workplace that unifies communications inside Microsoft Teams while retiring the patchwork of SIP trunks and over-the-top apps that never quite played nicely together.
We walk through how Teams Phone Mobile and Operator Connect extend a SIM-based number into Teams so users keep one identity across devices. That means a text from your desktop shows as your mobile number, a call to your cell rings your desk phone and soft client, and presence-aware routing keeps conversations flowing. For IT, the value is immediate: managed deployment with Cisco and Cradlepoint gear, enterprise routers and cameras installed to spec, prioritized traffic for voice and video, and service-level agreements that back real-world performance on a leading 5G network.
Beyond the tech, we dig into the business case. Consolidating providers reduces cost and risk while making audits, compliance, and eDiscovery cleaner with a single record of communications per user. Hybrid teams benefit from deterministic call quality whether they’re in the office, on the road, or at home. Frontline roles keep the tactile reliability of a physical handset without losing the collaboration power of Teams, and field staff can jump into video support with the same number customers already know.
If you’re tired of running parallel systems that duplicate features and confuse users, this conversation lays out a clear path to a simpler, stronger stack built around one number that works everywhere. Subscribe for more deep dives into practical enterprise communications, share this with your IT and ops leaders, and leave a review to tell us where you’re consolidating next.
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And I'm here at the T Mobile for Business booth, and we're talking the 5G Connected Workplace with Myron. Myron, how are you? I'm great and yourself. Great. So this is a relatively new solution. I'm seeing Microsoft Teams, I'm seeing SIP endpoints, I'm seeing soft clients. Really interesting solution. What are we looking at?
SPEAKER_01:Well, you're looking at a few different offers here. The big one here is our connected workplace solution. And two of our main products of Cisco, um, as well as Cradle Point. Um, these solutions are a managed workplace offer where we'll come install the cameras like you're seeing right there, um, and we'll come install the routers, the connections for multiple different business sizes and scales.
SPEAKER_00:So Microsoft Teams kind of dominates the enterprise, and uh this is unique because you're a true uh virtual teams provider here with Teams Connect. Maybe talk about that because Teams can be tough to put together as a solution, but you're bringing it all in one.
SPEAKER_01:Yeah, so one of the products you're talking about is uh Teams Phone Mobile, TPM, um, Operator Connect, Operator Connect Mobile. It's known by a few different names. Um, and the big thing with that solution is unifying communication. So it's a singular number. So you have your normal SIM-based cellular number, and you're able to let that go all the way through your Teams with the same number, right? So you're essentially replacing one provide one provider. So you have one true number across multiple different devices. For example, on this desk phone, this desk phone here has the same number as my mobility number. When I text a client or interact with somebody via text messages, they receive the same text message from my mobile number, my desk, and my soft client.
SPEAKER_00:Amazing. So you're integrating voice, video, messaging, teams. I mean, you really bring it all together, and this is for SMEs as well as large enterprise, of course.
SPEAKER_01:That's correct. I mean, it fits any business of any shape, size, and scale. I mean, let's let's be honest here. Microsoft is a leader in the industry when it comes to communication. Why not take it a step forward further and unify your mobility number as well as the number you use in teams every day, right? So you're essentially removing a whole provider, whether that's a SIP provider or the an over-the-top VoIP solution.
SPEAKER_00:Yeah, I go back 25, 30 years in VoIP, and it was always difficult to get everything working and quality of experience, quality of service, but you've got it all here from quality of service for voice, for video, SLAs, uh running on the best 5G network in America.
SPEAKER_01:Hey, sir, I mean, I think you said it best, right? I don't need to even add anything anymore, man. I mean I'll take 10 seats for my own use. I think I think you'd use it, right? I mean when you think about it, most people, even when they have an over-the-top app, they still end up using their cell phone, right? Right. So what you have is a disparity there. You're using this number that you put on your business cards, but people are still texting their clients from the mobile device that their company issues to them, right? So you're paying for two providers, but you're really using only one. So let's just move out the middleman and let you use your cell phone, how a cell phone is supposed to be used. But when you get to your office and you communicate, let's go ahead and use the desk phone or your or your computer so that way you can have that same uh interactive meeting call that you're used to with the over the top client.
SPEAKER_00:The day I uh the day I thought the day would never come when there'd be a desk phone in a T Mobile for business booth, but yet again, you're you're bringing it all together. So, congratulations on launching this solution, and it really is a much needed service uh in the enterprise. Yes, sir. Thank you. Well, thank you so much.