Being a Digital Leader - the Good, Bad AND Ugly of Digital Transformation
Join us as we dive deep into the world of digital transformation with real-life stories of breakthroughs and challenges from the front lines. In each episode, we'll sit down with industry experts, AND Digital consultants, and other influential figures in the technology space to hear about their personal experiences of leading digital transformation initiatives.
We'll explore what worked, what didn't, and the lessons learned along the way.
Podcasting since 2023 • 18 episodes
Being a Digital Leader - the Good, Bad AND Ugly of Digital Transformation
Latest Episodes
The cost of getting customer experience wrong
The gap between what customers expect and what businesses actually deliver is widening, costing companies millions in lost revenue. In our recent panel, Alex Comyn (AND Digital), Catriona Morse (Royal London), Tim Mason (the pioneer of Tesco Cl...
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58:51
The Telegraph's digital evolution
What happens when centuries of tradition collide with rapid technological change? In this episode, we sit down with Toby Wright, Group Chief Technology Officer at the Telegraph Media Group, who shares his remarkable 18-year journey steering one...
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59:24
How AI and data are revolutionising customer loyalty programs
Join us for an insightful episode with Liz Gaskin-Payne, a leader at IAG Loyalty, as we explore the fascinating world of customer loyalty programs and digital transformation. Liz shares her unique career journey, beginning as a broadcast engine...
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58:29
Creating Winning Teams: Lessons from sports and airlines
How can sports shape leadership? In this episode, Dan Jowett, Senior Manager at Etihad Airlines, shares how coaching elite football teams influenced his leadership style. From his civil service roots to British Airways and Etihad, Dan’s journey...
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1:05:44
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From Mountains to Modern Tech: Andy Lole from Travel Chapter
What if navigating the fast-paced world of technology and digital transformation could be as thrilling as a mountain climb? Join us for an engaging conversation with Andy Lole, Chief Technology and Product Officer at Travel Chapter, as he share...
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1:06:51
