The Stepping In It Podcast with Renee Schulte & Jason Haglund

85. Fixing What’s Broken: Preventing Hospital Workplace Violence Through Training (Part 4 of 4)

Renee Schulte

Welcome back, and thanks for joining us—yep, it’s that time again: planting season, fixing everything for it just to break again… and that’s not just on the farm. In this episode, we’re digging into the escalating issue of workplace violence in hospitals. From chaotic emergency room scenes to underreported assaults on staff, we uncover what workplace violence really looks like and why it’s often swept under the rug. Backed by startling statistics—like healthcare workers being five times more likely to experience violence—we explore the emotional toll it takes on frontline staff and why anxiety, burnout, and depression are all too common. But there’s hope. We’ll share evidence-based strategies and training programs that can prevent violence before it starts, strengthen organizational culture, and create safer, more supportive healthcare environments.


In this episode, you will be able to:

  • Discover effective strategies for preventing workplace violence in hospitals and safeguarding the well-being of healthcare staff.
  • Master de-escalation techniques tailored for behavioral health situations to ensure the safety of both patients and healthcare workers.
  • Uncover the essential training methods for healthcare workers to effectively prevent and respond to workplace violence incidents.
  • Explore innovative approaches to designing safe and secure spaces within healthcare settings to minimize the risk of violence.
  • Understand the profound impact of workplace violence on healthcare staff and learn how to address and mitigate its effects.


The key moments in this episode are:
00:00:02 - Introduction to Behavioral Health and Workplace Violence
00:01:17 - Challenges in Workplace Violence
00:03:38 - Underreporting and Data on Workplace Violence
00:08:11 - Impact of Workplace Violence on Healthcare Workers
00:10:50 - Shift in Training Approaches
00:12:25 - Importance of Training and Accreditation
00:13:09 - Impact of Training on Workplace Violence
00:14:07 - Culture and Training
00:17:08 - Importance of De-escalation Training
00:20:25 - Diversity of Training Programs
00:24:54 - The Stressful Job of Healthcare Workers
00:25:49 - Self Care Policy: Asking for Help
00:26:26 - Finding Support from Others
00:27:01 - Preventing Workplace Violence
00:27:59 - Wrapping Up and Call to Action 


Links:


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Watch this episode on YouTube: https://youtu.be/wpygeuTonmY