The Stepping In It Podcast with Renee Schulte & Jason Haglund
The Stepping In It Podcast is a weekly discussion of the latest news and trends in behavioral health policy development and practice. Each episode features interviews with experts from across the field, including policymakers, clinicians, researchers, and advocates. The podcast provides listeners with practical tips and resources for improving the quality and access to behavioral health care.
The Stepping In It Podcast with Renee Schulte & Jason Haglund
116. Beyond Awareness: How NAMI’s Provider Program is Changing Behavioral Health
In this episode, hosts Renee Schulte and Jason Haglund sit down with Daryn Nelsen-Soza from NAMI National to explore how the NAMI Provider Program bridges understanding between mental health professionals and the people they serve. Together, they discuss how empathy, education, and lived experience can transform behavioral health care. Daryn shares insights into provider training, NAMI’s mission to close gaps in communication, and how these initiatives are reshaping the culture of care across the country.
In this episode, you’ll learn:
- How the NAMI Provider Program strengthens relationships between clinicians and communities.
- Why incorporating lived experience in professional training leads to better outcomes.
- What NAMI is doing nationally to address workforce burnout and compassion fatigue.
- Ways providers can integrate empathy and self-reflection into their daily practice.
The key moments in this episode are:
00:00:06 – Introduction & Episode Overview
00:00:59 – The Whiny Farmer Intro: November on the Farm
00:02:15 – Meet Guest Daryn Nelsen-Soza from NAMI National
00:03:40 – How the NAMI Provider Program Started
00:06:25 – Bridging Gaps Between Providers and Lived Experience
00:09:10 – Common Barriers in Provider Training
00:12:00 – Why Empathy and Education Go Hand in Hand
00:14:35 – The Role of NAMI in Behavioral Health Workforce Development
00:17:50 – Stories of Connection & Impact
00:21:20 – Addressing Burnout and Compassion Fatigue
00:24:10 – How Providers Can Get Involved
00:26:45 – Closing Thoughts & Key Takeaways
Links:
- https://www.nami.org/support-education/mental-health-education/nami-provider/
- https://www.nami.org/wp-content/uploads/2023/08/NAMI_2020MH_ByTheNumbers_Adults-r.pdf
- https://www.statnews.com/2022/04/01/mental-illness-primary-care-research/
- https://pubmed.ncbi.nlm.nih.gov/36420940/
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Watch this episode on YouTube: https://youtu.be/gb8Z5NqMzn0