Coffee Isn't Lunch
Welcome to Coffee Isn't Lunch, the podcast for ambitious hair and beauty professionals alike by your hosts Hayley Jepson and Maddi Cook.
Hayley, aka The Resilient Hairdresser, is a former hairdresser and psychotherapist and now coach and educator. She is leading the industry out of burnout and into better mental health.
And Maddi? If you've ever asked anyone online about pricing, her name's probably come up. She's here to pull back the curtain on business strategy and help you get paid.
And together, we're obsessed with ridding the industry of old school harmful hustle culture while cutting through the toxic positivity B.S.
With over 60 episodes, we're bringing you industry hot takes actionable tips and plenty of real talk. So whether you're new to the industry or this isn't your first rodeo, we're here to help you build the business you deserve without burning out along the way.
Follow Hayley on Instagram: https://www.instagram.com/the.resilient.hairdresser/
Follow Maddi on Instagram: https://www.instagram.com/maddicookcoaching/
Grab Hayley's free Burnout Reset: https://resilienthair.kartra.com/page/BurnoutReset
Watch Maddi's free masterclass, 'Find & Fix Your 5 Hidden Profit Leaks: https://maddicook.com/profit-leaks
Episodes
63 episodes
62. Final Thoughts For Now...
We're wrapping things up, for now.A countdown of your favourite episodes and the conversations that landed hardest, from tricky clients to money to boundaries. Not goodbye forever, follow along so you know the second we're back.Wa...
61. Are Your Patterns Playing Out In Your Business
What if your past is quietly running your business decisions?We get into the unconscious habits, scarcity, control, people-pleasing, that shape how we operate, and how to bring them into the light.Want honest, no-BS business chat ...
60. Sick Of Your Clients Contacting You Out Of Hours?
Phone never stops pinging, even after hours?We get into the very relatable struggle of out-of-hours messages, simple ways to claw back your time, and the reframe that it's actually a sign business is booming.Ready to hold your bou...
59. Does Work Life Balance Really Exist?
Can you have a busy career like this and an actual life?We get honest about what work-life balance really means, how it shifts with the seasons of your life, and our own (sometimes messy) attempts at it.Want to drop a day a week o...
58. Where Did All My Profit Go?
Tax season stress? You're not alone.We get real about messy finances, surprise tax bills, and the money worry that tags along. Plus the simple habits that make it easier, and why charging properly is part of the fix.Not sure your ...
57. What To Do When Your Client Ghosts You?
Why your client stopped coming is none of your business.We know, it stings. But we make it our obsession, don't we, and we get into why letting it go is such a relief.Want honest, no-BS business chat straight to your inbox? Join M...
56. 2024: Ditch it? Or Do It Again?
Time to reflect on the year and dream up the next.We get into celebrating what you've achieved, setting boundaries, and choosing a guiding word and values-led goals for the year ahead.Want honest, no-BS business chat straight to y...
55. BTS of Our Group Chat (ft. Emma Fowler and Vivienne Johns)
You've heard us mention the group chat, now meet the women in it.We sit down with Vivienne and Emma on friendship, honesty, and leaning on each other through the ups and downs of the industry.Want honest, no-BS business chat strai...
54. Keeping The Christmas Spirit In December
The festive season can be pure joy or pure burnout behind the chair.We get into managing the Christmas rush, setting boundaries, and keeping a bit of the magic for yourself.Want honest, no-BS business chat straight to your inbox? ...
53. The Problem With Perfectionism...
Your own worst critic?We get into the sneaky link between perfectionism and procrastination, how the fear of failure holds you back, and how to swap flawless for finished.Want honest, no-BS business chat straight to your inbox? Jo...
52. How Much is Enough?
What does 'enough' actually mean to you?We get into enoughness in a hustle-obsessed industry, balancing money with a life you enjoy, and the odd emptiness that can follow hitting a big goal.Not sure your prices actually add up? Gr...
51. Are You Looking For Validation In The Right Places?
How much are likes, awards and compliments really doing for your confidence?We get into the pull of external validation, the pros and the pitfalls, and why self-acceptance has to come first.Want honest, no-BS business chat straigh...
50. Happy Clients, Happy Bank Balance
Want to take your service up a level, and your income with it?We get into the little things that lift the whole client experience, from visibility to bookings to setting expectations, and why happy clients pay off.Want honest, no-...
49. Get Your Head Out Of Your Client's Purse
Ever decided a client couldn't afford something, without them saying a word?We get into the assumptions we make about clients' money, the psychology behind pricing, and communicating your value properly.Not sure your prices actual...
48. Lessons I've Learned as a Salon Owner with Sheridan MamaWest
Dreaming of growing your own salon?We chat with Melbourne salon boss Sheridan about the highs and lows of expanding, building a team, and handling the money and the mindset that come with it.Want to drop a day a week of client wor...
47. Introverts & Extroverts
Sick of the idea that every hairdresser's a social butterfly?We bust the myth wide open, get into thriving as an introvert in a people-facing job, and managing your energy whatever your wiring.Want honest, no-BS business chat stra...
46. How Many Hats Do You Wear?
Bookkeeper, marketer, cleaner, therapist, and that's before you've touched a client.We get into the emotional weight of wearing every hat, why it leads to burnout, and why sharing the load isn't a luxury.Want to drop a day a week ...
45. Talk To Our Agent - with Karrie Fitzmaurice, Founder of KIT Studios
Ever wondered what an agent actually does, and whether you need one?We chat with our agent Karrie Fitzmaurice on the signs you're ready, and exactly what to build towards if you're not there yet.Want the right clients coming to yo...
44. Are You Allowed To Change Your Mind?
Sticking to a plan that clearly isn't working?We get into why changing your mind feels so scary, how it holds you back, and why a fresh decision can open a whole new door.Want honest, no-BS business chat straight to your inbox? Jo...
43. Are You Proud Of Calling Yourself a Hairdresser? Shifting Perceptions in The Industry
Tired of the tired stereotypes about our industry?We get into the unfair labels, where they come from, and how we give hairdressing the respect it actually deserves.Want honest, no-BS business chat straight to your inbox? Join Mad...
42. Stop Procrastinating and Listen To This Episode Right Now
Scrolling instead of starting? Tidying the whole house to avoid your inbox?We get into beating procrastination, breaking the big tasks down, and a few tricks to turn you into a productivity powerhouse.Want honest, no-BS business c...
41. When Should You Hire A Coach Or Mentor?
Feeling like you're going it alone?We get into the difference a coach or mentor can make, how to know which kind of support you actually need, and when's the right time to reach for it.Want honest, no-BS business chat straight to ...
40. How Much Should We Worry About Our 'Competitors'?
Stuck in the rabbit hole of comparing yourself to the salon down the road?We get into staying inspired without the comparison spiral, a simple way to size up your competition, and boundaries to keep your energy for you.Want the ri...
39. What To Do If You Fall Out Of Love With Your Business
Ever fantasised about walking away from it all?We get into what to do when the spark's gone, finding the real root of the dissatisfaction, and making a calm, smart call before any drastic moves.Want to drop a day a week of client ...
38. Are Generational Differences Impacting Your Business?
Boomers, Gen X, millennials, Gen Z, all in one salon.We get into how generational differences shape everything from leadership to client care, and how to adapt to each without losing your mind.Want honest, no-BS business chat stra...