Restoration Pros Unplugged
Step into the dynamic world of restoration with Restoration Pros Unplugged—now hosted by industry experts Clinton James and Bobby Thomas!
Clinton James, CMO at Water Restoration Marketing, brings his deep expertise in marketing and business growth, while Bobby Thomas, CEO of Extreme Services and a visionary leader in the restoration industry, adds his firsthand experience in building and scaling a successful restoration business. Together, they dive into the ins and outs of the restoration world, delivering exclusive interviews, expert discussions, and actionable strategies to help restoration professionals thrive.
Join us as we uncover the secrets behind successful restoration businesses, explore cutting-edge techniques, and share invaluable wisdom from top industry leaders. Whether you're looking to scale your company, improve operations, or stay ahead of the competition, this podcast equips you with the knowledge, tools, and inspiration to elevate your restoration game.
So, grab your headphones, settle in, and get ready to learn from the best. Welcome to Restoration Pros Unplugged—where expertise meets innovation!
Restoration Pros Unplugged
Restoration, Innovation, and Education: A Conversation with Ben Jernigan
What does it take to move from working insurance claims to running one of Texas’ most trusted restoration companies while also launching a platform to educate the entire industry?
In this episode of Restoration Pros Unplugged, host Clinton James sits down with Ben Jernigan, owner of WTR Restoration and founder of DrMoisture.com, a new educational hub for homeowners, agents, and adjusters.
With over 18 years of experience in public adjusting, restoration, and disaster response, Ben shares his journey of rebuilding after Tropical Storm Allison, scaling WTR into a nationwide operation, and why he believes education is the next frontier for the industry.
Listeners will walk away with powerful lessons on business growth, leadership, and the future of restoration.
Key Topics Covered in This Episode:
- The pivotal career moment after Tropical Storm Allison that led Ben into restoration work.
- Transitioning from public adjuster to restoration owner—and the unexpected hurdles along the way.
- Scaling WTR Restoration to handle over 50 major disaster events nationwide.
- Technology’s role in improving efficiency and customer satisfaction (Matterport 3D, remote moisture tracking, Encircle, and more).
- Core business values—how transparency and owner involvement set WTR apart.
- Lessons from setbacks and surprising wins that shaped his leadership philosophy.
- Introducing Dr. Moisture—an educational initiative for homeowners, adjusters, and agents.
- Future of restoration—climate-driven disasters, tech innovations, and where the industry is heading next.
- Rapid-fire insights—Ben’s daily routine, favorite tools, and one takeaway for listeners.
Tune in for an inspiring conversation that blends hands-on restoration experience with a vision for educating and empowering the next generation of professionals.
Visit: https://drmoisture.com/ Your trusted educator for water damage prevention, restoration knowledge, and peace of mind.
Want to grow your restoration brand and generate more water jobs with expert marketing?
Book a free strategy session with our team at Water Restoration Marketing:
https://www.waterrestorationmarketing.net/schedule