Restoration Pros Unplugged
Step into the dynamic world of restoration with Restoration Pros Unplugged—now hosted by industry experts Clinton James and Bobby Thomas!
Clinton James, CMO at Water Restoration Marketing, brings his deep expertise in marketing and business growth, while Bobby Thomas, CEO of Extreme Services and a visionary leader in the restoration industry, adds his firsthand experience in building and scaling a successful restoration business. Together, they dive into the ins and outs of the restoration world, delivering exclusive interviews, expert discussions, and actionable strategies to help restoration professionals thrive.
Join us as we uncover the secrets behind successful restoration businesses, explore cutting-edge techniques, and share invaluable wisdom from top industry leaders. Whether you're looking to scale your company, improve operations, or stay ahead of the competition, this podcast equips you with the knowledge, tools, and inspiration to elevate your restoration game.
So, grab your headphones, settle in, and get ready to learn from the best. Welcome to Restoration Pros Unplugged—where expertise meets innovation!
Episodes
46 episodes
See the Job Before You Roll: How LiveSwitch video streaming is Transforming Restoration
When every minute counts in restoration, getting eyes on the loss fast can make or break a job. In this episode of Restoration Pros Unplugged, Clinton James sits down with James Hatfield, CRO of LiveSwitch, to explore how simple, app-free video...
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Season 1
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Episode 46
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46:26
From Franchise Rookie to Industry Coach: A Restoration Journey with Scott Miller of The Growth League
In this episode of Restoration Pros Unplugged, host Clinton James sits down with Scott Miller, founder of The Growth League, to unpack his incredible journey from rookie franchisee to independent restoration owner and now successful bu...
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Season 1
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Episode 45
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48:53
AI Meets Restoration: How ERP Copilot is Revolutionizing Commercial Sales
In this episode of Restoration Pros Unplugged, Clinton James sits down with Jeff Carrier, Co-Founder and CEO of Restoration ERP, to talk about how restoration companies can use technology to win more commercial work and how the new ERP Copilot ...
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Season 1
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Episode 44
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41:49
The KPIs That Separate Struggling Restoration Companies from Scalable Ones
In this episode of Restoration Pros Unplugged, host Clinton James (CMO, Water Restoration Marketing) sits down with Chris Nordyke, President & Co-Owner of Floodlight Consulting Group, to unpack the sales and marketing KPIs that separate thr...
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Season 1
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Episode 43
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1:02:43
Hiring Right in Restoration: Proven Recruiting Tips with Mitchell Riley of OPS Staffing
Finding and keeping the right people can make or break a restoration business. In this episode of Restoration Pros Unplugged, host Clinton James sits down with Mitchell Riley, Recruiter and Partner at OPS Staffing, to unpack what works and what...
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Season 1
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Episode 42
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47:38
Fast Cash for Slow Claims: A Lifeline for Restoration Business Owners
Cash flow is one of the biggest challenges restoration companies face. Insurance claims can take weeks or even months to pay out, leaving contractors scrambling to cover payroll, materials, and overhead. For many, this delay means turning down ...
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Season 1
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Episode 41
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31:26
Winning More Commercial Restoration Jobs with BDRs and Online Authority
In this episode of Restoration Pros Unplugged, Clinton James (CMO, Water Restoration Marketing) sits down with Leah Hanlon (Franchise Sales & Business Development, 1-Tom-Plumber & Icon Property Rescue) to unpack exactly how restoration ...
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Season 1
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Episode 40
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1:00:54
From Documentation to Deal-Maker: DocuSketch Strategies for Restoration Growth
In this episode of Restoration Pros Unplugged, Clinton James sits down with Holly Baldwin, Senior Customer Success Manager at DocuSketch, to uncover how restoration companies can transform an advanced documentation tool into a powerful...
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Season 1
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Episode 39
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35:56
Restoration, Innovation, and Education: A Conversation with Ben Jernigan
What does it take to move from working insurance claims to running one of Texas’ most trusted restoration companies while also launching a platform to educate the entire industry?In this episode of Restoration Pros Unplugged, host Clinto...
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Season 1
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Episode 38
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33:17
From Restoration Powerhouse to Franchise Builder: Leah Hanlon’s Blueprint for Growth
In this episode of Restoration Pros Unplugged, host Clinton James sits down with Leah Hanlon, one of the nation’s top restoration sales leaders at Icon Property Rescue and now VP of Franchise Sales for 1-Tom-Plumber. Leah...
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Season 1
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Episode 37
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47:40
The Floodlight Blueprint: Sales Leadership That Drives Restoration Growth
In this episode of Restoration Pros Unplugged, host Clinton James interviews Chris Nordyke, President and Co-founder of Floodlight Consulting Group, to unpack what it really takes to build and scale high-performing sales teams in the r...
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Season 1
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Episode 36
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54:24
Restoration with Purpose: Amy Levine’s Journey with Bright Side Restoration
In this power-packed episode, Clinton James sits down with Amy Levine, owner of Bright Side Restoration, who built one of Long Island’s most respected restoration businesses from scratch.Amy pulls back the curtain on her early challenges...
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Season 1
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Episode 35
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30:30
The Smart Way to Secure Commercial Restoration Business: Rocky Hensley & 1-Tom-Plumber
In this episode of Restoration Pros Unplugged, Clinton James sits down with Rocky Hensley, founder of ICON Property Rescue and the visionary behind 1-Tom-Plumber, to unpack a bold strategy that’s helping restoration companies secure mo...
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Season 1
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Episode 34
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41:22
Winning Restoration Leads in 2025: Google LSA Strategies That Actually Work
In this episode of Restoration Pros Unplugged, host Clinton James sits down with Ryan Schrader, Director of Local SEO at Water Restoration Marketing, to break down how restoration companies are winning more jobs in 2025 with Google Local Servic...
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Season 1
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Episode 33
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47:42
Restoration Sales Reinvented: How RocketLevel Helps Contractors Win Commercial Work
In this episode of Restoration Pros Unplugged, host Clinton James sits down with JP Koenig from RocketLevel Commercial to break down how restoration companies can finally crack the code on landing commercial jobs. JP shares how his background i...
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Season 1
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Episode 32
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35:06
From Frustration to Innovation: How Gorilla Truck Box is Redefining Restoration Rigs
In this game-changing episode of Restoration Pros Unplugged, hosts Clinton James and Bobby Thomas sit down with James Longley, founder of Gorilla Truck Box, to unpack how one man’s hands-on frustration in the field became a revolutiona...
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Season 1
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Episode 31
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38:06
The Local SEO Wake-Up Call for Restoration Companies: Rank Higher, Get More Jobs in 2025
Ready to unlock more local leads and inbound calls in 2025—without burning cash on ads or relying on lead vendors? In this exclusive webinar replay, Clinton James, Chief Marketing Officer at Water Restoration Marketing, walks you through the
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Season 1
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Episode 30
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51:21
Restoration Finance Reimagined: Tech, Strategy & Scale with Nikole Mackenzie
In this episode of Restoration Pros Unplugged, Clinton James sits down with Nikole Mackenzie, Founder and CEO of Momentum Accounting, to break down how restoration businesses can turn financial mess into momentum.Nikole shares h...
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Season 1
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Episode 29
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45:05
Hiring in 2025: How to Find and Keep Top Restoration Talent
In this episode of Restoration Pros Unplugged, hosts Clinton James and Bobby Thomas tackle one of the biggest challenges facing restoration business owners today: hiring and retaining skilled technicians in an increasingly competitive ...
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Season 1
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Episode 28
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22:42
Payment Delays, SLA Pressure, and the Harsh Truth About TPAs
In this brutally honest episode of Restoration Pros Unplugged, Clinton James sits down with Bobby Thomas, CEO of Extreme Services, to unpack the evolving challenges of working with Third Party Administrators (TPAs) in 2025. From delaye...
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Season 1
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Episode 27
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27:24
How AEO Is Changing Local SEO for Restoration Pros in 2025
In this special replay of a recent webinar, Clinton James, Chief Marketing Officer at Water Restoration Marketing, reveals the 2025 SEO & GEO strategy that’s helping restoration businesses rank higher, dominate local markets, and generate m...
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Season 1
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Episode 26
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31:37
Built for Restoration: How 22-Year-Old Jafet Orozco is Making Waves in Portland
In this inspiring episode of Restoration Pros Unplugged, host Clinton James sits down with Jafet Orozco, a rising star in the restoration world. At just 22 years old, Jafet is the proud owner of Portland NW Water Damage Restoration<...
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Season 1
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Episode 25
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16:35
Branding That Builds Trust: Why Every Detail Matters in Restoration
In this episode of Restoration Pros Unplugged, hosts Clinton James and Bobby Thomas dive deep into one of the most underestimated growth tools in the restoration industry—branding. From the power of a strong, memorable logo to the impa...
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Season 1
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Episode 24
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31:49
Revolutionizing Contents Restoration: With Shawn Turano of Contents Recovery Systems
In this episode of Restoration Pros Unplugged, host Clinton James sits down with Shawn Turano, a dynamic entrepreneur and the visionary behind Property Restoration Solutions and Contents Recovery Systems.Shawn shares his journey from the...
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Season 1
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Episode 23
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28:07
From Adjuster to Owner: Nathan Dubien’s Fast-Track Journey in Restoration
In this episode of Restoration Pros Unplugged, host Clinton James sits down with Nathan Dubien, the owner of HydroDry Restoration, whose remarkable story is both inspiring and instructive for restoration professionals across the countr...
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Season 1
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Episode 22
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28:43