Restoration Pros Unplugged
Step into the dynamic world of restoration with Restoration Pros Unplugged—now hosted by industry experts Clinton James and Bobby Thomas!
Clinton James, CMO at Water Restoration Marketing, brings his deep expertise in marketing and business growth, while Bobby Thomas, CEO of Extreme Services and a visionary leader in the restoration industry, adds his firsthand experience in building and scaling a successful restoration business. Together, they dive into the ins and outs of the restoration world, delivering exclusive interviews, expert discussions, and actionable strategies to help restoration professionals thrive.
Join us as we uncover the secrets behind successful restoration businesses, explore cutting-edge techniques, and share invaluable wisdom from top industry leaders. Whether you're looking to scale your company, improve operations, or stay ahead of the competition, this podcast equips you with the knowledge, tools, and inspiration to elevate your restoration game.
So, grab your headphones, settle in, and get ready to learn from the best. Welcome to Restoration Pros Unplugged—where expertise meets innovation!
Restoration Pros Unplugged
From Documentation to Deal-Maker: DocuSketch Strategies for Restoration Growth
In this episode of Restoration Pros Unplugged, Clinton James sits down with Holly Baldwin, Senior Customer Success Manager at DocuSketch, to uncover how restoration companies can transform an advanced documentation tool into a powerful sales and marketing engine.
Holly shares her journey from her early days at Servpro to becoming a key leader at DocuSketch, where she now helps restoration professionals streamline operations, win more business, and deliver a true “white glove” customer experience.
Key topics covered in this episode:
- Holly’s career path from Servpro to DocuSketch.
- What DocuSketch really is and why it’s more than “just a documentation tool.”
- The “no-cost pre-loss scan” strategy and why it’s a game-changer for winning prospects.
- How restoration pros are using 360 tours and before/after portfolios to stand out from competitors.
- Real-world examples of DocuSketch saving companies thousands in liability claims.
- Overcoming objections like “we already sketch by hand.”
- The “access deactivation” follow-up tactic that keeps you top-of-mind with property managers.
- How to integrate DocuSketch with ERPs, marketing campaigns, and sales systems.
- Why Holly believes in systems over goals for consistent sales success.
If you’ve ever thought DocuSketch was “just a documentation tool,” this episode will change the way you see it.
Visit: https://www.docusketch.com/
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