Restoration Pros Unplugged
Restoration Pros Unplugged is the podcast built for restoration business owners who want to grow, operate smarter, and lead better.
Hosted by Clinton James, CMO at Water Restoration Marketing, each episode cuts through the noise and gets straight to what matters — real conversations with restoration industry pros, business builders, and experts who've been in the trenches.
From marketing and sales to operations, leadership, and scaling your company, Restoration Pros Unplugged delivers the insights, strategies, and honest talk you won't find anywhere else.
No fluff. No filler. Just straight-talking advice from people who know this industry.
Whether you're running a two-truck operation or managing a multi-location company, this podcast gives you the tools, knowledge, and inspiration to take your restoration business to the next level.
Subscribe, tune in, and get ready to learn from the best.
Welcome to Restoration Pros Unplugged.
Restoration Pros Unplugged
Leadership Wake-Up Call: How Restoration Owners Can Build Stronger Teams
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In this episode of Restoration Pros Unplugged, Clinton James sits down with Claire Carreras an entrepreneur known for taking broken home-service teams and turning them into high-performing operations. Claire shares her unusual path into restoration, her experiences at Paul Davis and Servpro, and the leadership lessons she learned while rebuilding departments, launching new service divisions, and now running 1-Tom-Plumber Austin.
Claire breaks down her simple 3-part method for fixing struggling restoration companies:
- People: understanding who’s on your team, what motivates them, and who fits where.
- Process: reviewing what’s working, what’s broken, and what needs to change.
- Execution: setting expectations, building consistency, and holding everyone accountable.
She also talks about making great hires, spotting bad ones fast, getting out of day-to-day operations, and shifting from manager to true owner.
If you’re a restoration business owner who knows your team could perform better, this conversation will help you understand where to start and how to lead in a way that actually moves the business forward.
Want to grow your restoration brand and generate more water jobs with expert marketing?
Book a free strategy session with our team at Water Restoration Marketing:
https://www.waterrestorationmarketing.net/schedule