In this episode of the Autoworks podcast, John Lonas, owner of Autoworks Service and Repair in Prescott Valley, Arizona, shares insights on improving customer service in the automotive industry. After nearly a year since hi...

John Lonas, owner of Auto Works Service and Repair in Prescott Valley, kicks off the new year with a commitment to exceptional customer service. Reflecting on past successes and challenges, he emphasizes the need for continuous im...

Welcome to the Auto Works Podcast, your go-to destination for insights, stories, and tips about the automotive world and beyond! In this episode, we explore the often-overlooked experience of waiting rooms—what makes them bearable,...

In this episode of the Autoworks podcast, John Lonas dives into the skyrocketing costs of new vehicles and the hidden expenses lurking behind "cheap" car deals. He shares insights on the pitfalls of modern car engineering, including costly main...

This Thanksgiving episode celebrates gratitude in personal and professional life. John reflects on family, teammates, customers, and the kindness that shaped Auto Works' success. A reminder to embrace thankfulness year-round and build connectio...

In this episode of the Auto Works podcast, John shares essential tips for preparing your car for cold weather. He covers topics like keeping snacks and water in your car for emergencies, avoiding the use of power windows when there's ice on the...

In this episode of the Auto Works podcast, John discusses the topic of courtesy driving. He shares personal experiences and opinions about common driving behaviors, pet peeves, and the lack of courtesy on the roads today. He highlights issues l...

In this episode of the AutoWorks podcast, John Lonas emphasizes the importance of using quality parts for vehicle repairs; explaining the risks of opting for cheaper alternatives or customer-supplied parts. He discusses why trusting professiona...

In this episode of the AutoWorks podcast, John Lonas shares his experience purchasing a pristine, new car and emphasizes the importance of regular vehicle maintenance. He offers tips on keeping your car in top condition, from cleaning to profes...

John Lonas, owner of AutoWorks Service and Repair in Prescott Valley, Arizona, discusses the challenges of getting new tires and what you should know. Despite not selling tires, his experience with shop vehicles highlights the importance of cho...

John Lonas, the owner of AutoWorks Service and Repair in Prescott Valley discusses how vehicles are designed to operate in a wide range of temperatures, from the winter shores of Ohio to the sweltering heat in Phoenix. He explains how a vehicle...

Today John talks with you about road trips, how he prepares for them and how you should too. Nothing like a safe clean car ready to hit the road!

In this episode of The AutoWorks Podcast, John Lonas chats about how to resolve customer dissatisfaction. Sometimes customers can be dissatisfied with the service they receive. AutoWorks staff understands communication can be an important part ...

John and AutoWorks Shop Foreman, Mark Robinson, dive deep into what it means to be an auto technician in 2024. They share why they chose the mechanic's life, the vast changes in automotive technology, and their thoughts on the industry's job ou...

This week, John breaks down why we all think it's necessary to warm up the car in the winter. Why, in the past we warmed them up. Do we have to now?

With how much a new car or truck would cost today, the importance of keeping your daily driver in good shape can't be overstated. John and Mark dive into how the cost of synthetic oil changes, and regular maintenance is a 'drop in the bucket' c...

The days of dealing with loud music and cigarette smoke when you drop off your keys, are long gone. John's wife, Brianna, shares what sets a good first impression to her when walking into a new shop for the first time, and why the small details...

Every month, John Lonas, owner of Autoworks Service and Repair of Prescott Valley shares his knowledge, tips, tricks, and his takes on the ever-changing automotive industry.In This EpisodeWhat should you look for in an auto r...